Sales Supervisor

Kovi

. Ensure, through the team, an excellent customer experience .

Posted 10/30/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and team management skills while driving sales performance through data analysis and strategic decision-making. Proficient in implementing sales strategies and fostering a culture of continuous improvement within the sales team.

Highest-signal resume keywords

Data AnalysisSales Strategy ImplementationTeam ManagementLeadership DevelopmentSales Pipeline Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSales ConceptsCommercial StrategiesRoot Cause AnalysisContinuous ImprovementSales Process ManagementPerformance AnalysisSales Target AchievementB2B Sales ExperienceB2C Sales Experience

Soft Skills

Inspirational LeadershipExcellent CommunicationProblem SolvingCollaborationMotivational Support

Tools & Technologies

MetabaseExcelQulture Rocks

Certifications & Qualifications

Bachelor’s Degree in SalesBachelor’s Degree in Business AdministrationBachelor’s Degree in Marketing

Industry Keywords

Sales ManagementCustomer ExperienceSales TargetsTeam PerformanceOperational Policies

About the role

Key responsibilities & impact

Ensure, through the team, an excellent customer experience
Ensure sales targets are met
Provide technical and motivational support to the team
Ensure sales processes are followed in accordance with company guidelines
Report team performance and operational needs to the Sales Manager
Deliver the expected monthly commercial results
Develop an in-depth understanding of the products and services offered
Supervise and monitor the daily activities of the sales team
Analyze the individual and collective performance of the sales team
Implement and monitor sales strategies to maximize results
Train the team on and promote all sales-area processes and culture
Manage the sales pipeline and ensure leads are properly distributed and followed up
Resolve day-to-day conflicts and operational issues
Proactively contribute to commercial strategies and campaigns
Analyze data to track targets and performance
Stay up to date on the company’s operational policies and procedures
Participate in the recruitment, training, and development of the sales team
Provide feedback and conduct 1:1 meetings, recording them in Qulture Rocks
Hold regular meetings with the sales team to track progress, set expectations, and align processes

Requirements

What you’ll need

Proficiency in data analysis tools such as Metabase and Excel
Solid understanding of sales concepts and commercial strategies
Knowledge of team management and leadership development
Ability to perform root cause analysis and drive continuous improvement
Bachelor’s degree in Sales, Business Administration, Marketing, or a related field
Inspirational leadership and the ability to work under pressure
Strategic vision and the ability to make data-driven decisions
Proactive approach to solving problems and anticipating business challenges beyond the Sales function
Strong focus on the continuous development of the sales team
Excellent communication skills and the ability to collaborate across different areas
Preferred: extensive, proven sales experience, with a focus on complex B2B or B2C markets

Benefits

Comp & perks

Day off on your birthday
Life insurance
Health insurance
Dental insurance
Flash Card for meal and/or food allowances
Transportation or fuel allowance
Childcare assistance
Extended maternity leave of 180 days
Extended paternity leave of 20 days
Wellhub with part of the cost subsidized by Kovi
Kovenção, a company-wide leadership meeting covering business updates