Director of Resident Maintenance

KPI Integrated Solutions

. Provide strategic leadership, operational oversight, and P&L accountability for Resident Maintenance operations .

Posted 10/24/2026full-timeRemote • United StatesLead💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic leadership and operational oversight of Resident Maintenance operations, with a strong focus on automated warehouse systems and P&L accountability. Proficient in leveraging data-driven analytics and advanced CMMS tools to optimize maintenance workflows and enhance service delivery.

Highest-signal resume keywords

P&L AccountabilityReliability EngineeringAutomated Warehouse SystemsAdvanced CMMS ToolsCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical EngineeringElectrical EngineeringIndustrial EngineeringReliability EngineeringAutomated SystemsConveyor SystemsRoboticsControlsPLC ProgrammingData Analytics

Soft Skills

Excellent CommunicationNegotiation SkillsCustomer FocusRelationship BuildingProblem Solving

Tools & Technologies

CMMSMaintainXEAMData Tracking Tools

Industry Keywords

High-Speed ManufacturingSupply Chain LogisticsDistribution CentersIndustrial Material HandlingOSHA Compliance

About the role

Key responsibilities & impact

Provide strategic leadership, operational oversight, and P&L accountability for Resident Maintenance operations
Ensure highly automated, multi-million-dollar warehouse systems (AS/RS, conveyor systems, AGVs) run with maximum reliability and minimal downtime
Lead a distributed network of Resident Maintenance Managers, Site Managers, and automation technicians
Lead resident maintenance teams to ensure proper operation and maintenance of deployed solutions
Challenge teams to solve problems creatively and improve service delivery
Collaborate with leaders in Engineering, Customer Support, Commissioning, Sales, and Marketing
Serve as the escalation point for customers in Resident Support Models
Oversee a portfolio of complex customer sites utilizing advanced material handling systems
Standardize preventative, predictive, and corrective maintenance programs across sites
Serve as senior escalation point for client partners
Conduct performance reviews and ensure compliance with SLAs and KPIs
Manage Resident Maintenance P&L, resource allocation, contract optimizations, and spare parts procurement
Partner with Sales to develop headcount, skills, RACI, job descriptions, and operational requirements for new site deployments and launches
Enforce zero-harm safety culture and compliance with OSHA, local regulations, and internal operating procedures
Leverage CMMS data and data-driven analytics to identify inefficiencies and optimize asset life and labor
Build, mentor, and upskill engineering and technical workforce
Supervise Regional Managers and Site Managers of large facilities

Requirements

What you’ll need

Bachelor’s degree in mechanical, Electrical, Industrial Engineering
Minimum of 10+ years’ experience in engineering leadership within high-speed manufacturing, supply chain logistics, distribution centers, or industrial material handling
Reliability Engineering background
Ability to discuss key metrics MTTR, MTBF, etc.
Deep technical understanding of automated warehouse environments, complex conveyor systems, robotics, controls, and PLCs
Advanced familiarity with modern CMMS tools (i.e. MaintainX, EAM, etc.) and data tracking tools to optimize preventative workflows
Excellent communication skills with the ability to negotiate through extreme high-pressure situations with customers
Strong customer focus and ability to build relationships, establish trust, respect, competence, and confidence effectively and quickly
Willingness to travel up to 30-40% to oversee site startups, audit sites, and meet with critical customer stakeholders

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Health Care Concierge Service
401(k) Retirement Plan (Pre-tax & Roth)
Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
Voluntary Life & AD&D Insurance
Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
Milk Stork Program
Wellness Program with gift card redemption and wellness challenges
Paid Time Off (Vacation, Sick & 10 Holidays)
Training & Development