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Kramp

Senior Product Specialist

Kramp

. Provide technical advice and support to B2B customers on product- and application-related questions .

Posted 11/3/2026full-timeStrullendorf • GermanySenior💰 €3,568 - €4,923 per monthWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong technical understanding and customer consulting skills, with a focus on mechanical engineering and agricultural technology. Capable of building long-term customer relationships while identifying sales opportunities and optimizing processes.

Highest-signal resume keywords
Technical UnderstandingCustomer ConsultingSales Opportunities IdentificationCommunication SkillsProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical Vocational TrainingMechanical EngineeringAgricultural TechnologyCustomer Relationship Management (CRM)Product TrainingSolution DevelopmentMarket AnalysisCross-SellingUpsellingCustomer Inquiry Handling
Soft Skills
Excellent CommunicationTeam SpiritIndependent WorkStructured ApproachResults-Oriented
Certifications & Qualifications
Master Craftsman QualificationTechnician Qualification
Industry Keywords
B2BCustomer RelationshipsTechnical SupportSales-Related EnvironmentDrive TechnologyTractor Technology

About the role

Key responsibilities & impact
  • Provide technical advice and support to B2B customers on product- and application-related questions
  • Analyze customer requirements and develop suitable solutions in collaboration with internal specialists
  • Maintain and expand existing customer relationships and build long-term partnerships
  • Identify and leverage cross-selling and upselling opportunities
  • Handle complex customer inquiries and customized solutions, and coordinate their implementation
  • Communate technical product knowledge to customers, sales colleagues, and internal stakeholders
  • Conduct product training sessions and support the identification of training and development needs
  • Document customer activities, business opportunities, and follow-up actions in the CRM system
  • Analyze market, customer, and industry developments and derive recommendations for action
  • Support the optimization of processes, ways of working, and customer services
  • Collaborate with Sales, Technical Services, and other departments to develop optimal customer solutions

Requirements

What you’ll need
  • Completed technical vocational training, ideally supplemented by a master craftsman or technician qualification, or an equivalent qualification
  • Ideally 3 to 6 years of professional experience in a technical, customer-facing, or sales-related environment
  • Technical understanding and an interest in mechanical engineering, agricultural technology (drive technology, tractor technology), or comparable applications
  • Enjoyment of customer consulting and a strong sense for sales opportunities and long-term customer relationships
  • Excellent communication skills, team spirit, and an independent, structured, and results-oriented approach to work
  • Willingness to share expertise, pursue continuous professional development, and actively help shape processes

Benefits

Comp & perks
  • 30 days of vacation
  • Profit-sharing scheme
  • 13.2 monthly salaries (vacation and Christmas bonuses)
  • Company pension plan
  • Excellent transport connections and free parking
  • Employee discounts on our product range
  • Corporate Benefits with company discounts from more than 1,500 providers
  • Company health management program with numerous initiatives and measures
  • Option to lease a company bicycle
  • Option to work remotely up to 40%, where the role and working context permit
  • International working environment
  • Transparent, fair, and competitive compensation