Credit Controller

Kreston Reeves

. Support the Credit Control function through effective debt collection, debtor management, and cash flow improvement .

Posted 10/27/2026full-timeCanterbury • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in debt collection, debtor management, and cash flow improvement while maintaining strong relationships with stakeholders. Proficient in reporting on financial metrics such as WIP, debtors, and collections, with a focus on process improvement and effective communication.

Highest-signal resume keywords

Debt CollectionDebtor ManagementCash Flow ImprovementWIP ManagementFinancial Reporting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Debt RecoveryCash Receipt AllocationAged Debt MonitoringFinancial HygieneBilling Best Practices

Soft Skills

Excellent CommunicationInterpersonal SkillsTime ManagementProblem ResolutionEmpathy

Industry Keywords

Credit ControlLock-Up ReductionClient Credit RiskStakeholder CommunicationFinancial Performance

About the role

Key responsibilities & impact

Support the Credit Control function through effective debt collection, debtor management, and cash flow improvement
Contribute to the firm's financial hygiene, WIP management, and lock-up reduction
Business partner with selected Partners, Directors, and client-facing teams to reduce debt and work in progress
Maintain complex or escalated client queries
Collaborate with the wider Finance team
Report on WIP, debtors, lock-up, collections, and cash flow performance
Promote best practice in billing, debt recovery, WIP management, and cash collection
Ensure timely collection of outstanding debts and payments
Monitor aged debt reports and escalate high-risk accounts
Maintain accurate records of collection activity
Support month-end reporting, WIP reviews, and lock-up analysis
Identify and implement improvements to credit control processes and financial hygiene
Support Partners, Directors, and fee earners with aged WIP management and timely billing
Carry out daily cash receipt allocations and posting
Advise legal teams on escalated bad debt matters
Monitor client credit risk and communicate concerns to stakeholders
Develop relationships with Partners, Directors, fee earners, clients, and other stakeholders
Communicate professionally and empathetically with clients while securing payment
Resolve disputes and queries promptly through cross-functional collaboration
Process client reminders, statement runs, cheque, card, and Direct Debit payments
Attend and engage in Credit Control and Finance meetings
Travel periodically to other Kreston Reeves offices in Kent, London, and Sussex
Prepare ad hoc reports for department members and Partners
Maintain debt provisioning for reporting purposes
Monitor debt portfolios using data
Work with preferred solicitors to maximise net recoveries on older debt

Requirements

What you’ll need

Good A levels, or equivalent (ideally A*–C)
GCSE Maths and English (or equivalent) grade 5–9 (grade C and above)
Excellent communication and interpersonal skills
Confident and passionate
Excellent work ethic, driven and highly motivated
Effective time and task management skills

Benefits

Comp & perks

Competitive salary
Contributory pension scheme
Life Assurance
Health Cash Plan
Income Protection Scheme
Perks at Work discounts and rewards
20.5 days leave plus bank holidays
Holiday buying
Hybrid working (3 days in the office/2 from home)
Flexible working policies
Employee Assistance Programme and counselling
Private Medical Insurance
Critical Illness Insurance
Annual flu jab
Monthly nominations for financial awards based on culture and values
Continuous support and development with clear mapped progression routes
Access to internal and external training courses
Family-friendly policies
Inclusive workplace and reasonable adjustments
Give as you earn
1 extra day off each year for volunteering opportunities
Opportunities to support charitable causes
Cycle to work scheme
Interest-free season ticket loan (London only)
Interest-free car/motorbike loan