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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced administrative support capabilities, including managing executive communications, organizing events, and maintaining client relationship management systems. Proficient in data analysis and problem-solving while maintaining confidentiality and integrity in a fast-paced environment.
Highest-signal resume keywords
Advanced Microsoft Word SkillsAdvanced Microsoft Excel SkillsAdvanced Microsoft PowerPoint SkillsClient Relationship ManagementProject Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisDocument ManagementTravel Itinerary ProductionEvent OrganizationAdministrative Support
Soft Skills
Strong Attention to DetailClear Written CommunicationProfessional Verbal CommunicationInterpersonal SkillsProactive Problem Solving
Industry Keywords
Financial ServicesAccountancyExecutive SupportClient Education SystemsConfidential Information Management
About the role
Key responsibilities & impact- Act as the single point of contact and escalation for assigned service lines or locations for administrative services
- Support Executive Committee and CXO-level leadership with specific services
- Build expertise within specific service business lines to support senior leadership
- Manage the request queue for the service line or location with the remote team
- Utilize assigned assistants to process administrative requests and tasks while supporting smooth office operations
- Provide constructive feedback and training support to other assistants
- Manage and prioritize calls, contacts, emails, and other information flow
- Organize marketing events, webinars, internal team social events, and client events
- Handle incoming and outgoing post
- Maintain the client relationship management database
- Support client needs including billing, document management, engagement acceptance, and setup
- Organize travel and produce travel itineraries
- Provide secretarial and executive assistant support to Managing Directors and the wider team
- Manage diaries
- Perform other tasks necessary for efficient business operations
Requirements
What you’ll need- Previous experience working with senior management and taking responsibility for projects
- Advanced skills in Word, Excel and PowerPoint
- Experience in a similar field, such as financial services or accountancy
- Fast thinking, proactive, and confident working unsupervised using own initiative
- Strong attention to detail and high levels of integrity
- Clear, precise and professional written and verbal communication skills
- Ability to provide solutions to problems and resolve issues diplomatically
- Capable of assisting in creating new and better client education and reporting systems
- Ability to analyze data, determine trends and applications, and report them clearly and correctly
- Capable of responding to stress in a fast-paced environment
- Ability to be self-motivated and productive working remotely
- Strong interpersonal skills and ability to quickly develop working relationships
- Affable and enthusiastic attitude towards teamwork
- Ability to manage confidential, sensitive information
Benefits
Comp & perks- Equal opportunity and diversity commitment
- Remote working capability mentioned as part of the role