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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing administrative services for senior leadership, including client relationship management, event organization, and effective communication. Proficient in utilizing advanced tools for data analysis and project management while maintaining high levels of integrity and attention to detail.
Highest-signal resume keywords
Client Relationship ManagementAdvanced Microsoft Word, Excel, PowerPoint SkillsEvent Planning and OrganizationStrong Written and Verbal CommunicationProblem-Solving and Issue Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Relationship ManagementData AnalysisProject ManagementEvent PlanningDocument ManagementTravel CoordinationDiary ManagementAdministrative SupportMicrosoft WordMicrosoft Excel
Soft Skills
Attention to DetailInterpersonal SkillsProactive InitiativeTeamworkStress Management
Tools & Technologies
CRM Database
Industry Keywords
Financial ServicesAccountancy
About the role
Key responsibilities & impact- Serve as the single point of contact and escalation for assigned service lines and/or locations for administrative services
- Support Executive Committee and CXO-level leadership with specific services
- Build expertise within specific service business lines to support senior leadership
- Manage the request queue for the service line/location with the remote team
- Assign assistants to process administrative requests and tasks while maintaining smooth office operations
- Provide constructive feedback and training support to other assistants
- Manage and prioritize calls, contacts and emails accurately and promptly
- Organize marketing events, webinars and internal team social events
- Plan and organize client events
- Handle incoming and outgoing post
- Maintain the client relationship management (CRM) database
- Support client needs, including billing, document management, engagement acceptance and setup
- Organize travel and produce travel itineraries
- Provide secretarial and executive assistant support to Managing Directors and the wider team
- Manage diaries
- Perform other tasks necessary for efficient business operations
Requirements
What you’ll need- Previous experience working with senior management and taking responsibility for projects
- Advanced skills in Word, Excel and PowerPoint
- Experience in a similar field, such as financial services or accountancy
- Fast-thinking, proactive and confident working unsupervised using own initiative
- Strong attention to detail and high levels of integrity
- Clear, precise and professional written and verbal communication skills
- Ability to provide solutions to problems and resolve issues diplomatically
- Ability to assist in creating new and better client education and reporting systems
- Ability to analyze data, determine trends and applications, and report them clearly and correctly
- Ability to respond to stress in a fast-paced environment
- Ability to be self-motivated and productive working remotely
- Strong interpersonal skills and ability to quickly develop working relationships
- Affable and enthusiastic attitude towards teamwork
- Ability to manage confidential, sensitive information
Benefits
Comp & perks- Equal opportunity and diversity commitment
- Remote work capability/arrangement mentioned
- Hybrid work arrangement