Compliance Manager

Kroo

. Support the Compliance function for a rapidly growing, regulated organisation .

Posted 9/25/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in regulatory compliance within the banking sector, including conduct risk, consumer credit regulations, and anti-bribery and corruption. Capable of developing and enforcing compliance policies while fostering a customer-centric culture and ensuring adherence to industry best practices.

Highest-signal resume keywords

Regulatory Compliance ExperienceConduct Risk ManagementConsumer Credit RegulationsSMCR KnowledgePolicy Development

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Regulatory Requirements AnalysisCompliance Framework EnhancementComplaints HandlingData ProtectionFinancial PromotionsAnti-Bribery and CorruptionTreating Customers FairlyConflict of Interest ManagementFinancial Ombudsman Service ExpertiseCompliance Training Development

Soft Skills

Customer-Centric ApproachPositive AttitudeWillingness to LearnCollaborationCommunication

Industry Keywords

Banking SectorRegulated OrganisationCompliance FunctionVulnerable Customers FrameworkTransparencyIntegrityAccountability

About the role

Key responsibilities & impact

Support the Compliance function for a rapidly growing, regulated organisation
Ensure adherence to regulatory requirements
Support policy development and foster a customer-centric culture
Enhance compliance frameworks and procedures
Analyse and interpret relevant regulations with the Head of Compliance
Collaborate with teams to implement regulatory requirements efficiently
Monitor changes in regulatory environments and keep compliance strategies current
Advise the business on Complaints, Treating Customers Fairly, and Vulnerable Customers frameworks
Partner with the product team to integrate compliance requirements into banking and lending products and services
Ensure new products and features comply with regulations and industry best practices
Promote a customer-centric approach and a culture of transparency, integrity, and accountability
Support the Chief Risk Officer and Head of Compliance in updating existing policies and procedures
Lead development of new compliance policies and procedures
Ensure policies and procedures are documented, communicated, and consistently enforced
Participate in staff compliance training and development initiatives
Represent the compliance function in internal and external meetings
Perform other duties as assigned to meet business needs

Requirements

What you’ll need

Extensive experience across various facets of the Compliance function, including conduct risk, consumer credit regulations, payments, complaints handling with expertise in dealing with the Financial Ombudsman Service, Treating Customers Fairly, conflicts of interest, financial promotions, anti-bribery and corruption, data protection, and other related areas; not all are required
Regulatory compliance experience in the banking sector
Knowledge of the SMCR
Positive attitude and strong willingness to learn
Degree qualified in a relevant subject is highly desirable, not essential
Ability to participate in the stated interview process, including people screen, technical interview, and final interview via Google Hangouts
Candidates may request reasonable adjustments or assistance during recruitment

Benefits

Comp & perks

25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday
3 personal days
Up to 4 hours per month of employer-sponsored volunteer time
Access to Spill mental health support
Workplace pension with a 5% employee contribution and a 3% employer top-up
Top-of-the-line equipment for hybrid work, including a MacBook laptop
Contribution towards home office setup if required
Modern office in Central London near London Bridge
Cycle to Work scheme
Electric Car scheme
Enhanced parental leave policy
Room for growth and professional development
Full healthcare for the employee and nuclear family via Vitality
Flexible hybrid working policy