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K

Call Center Agent, Full-Time

kurt-personal.de

. Win back existing customers .

Posted 9/25/2026full-timeHamburg • GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Win back existing customers
  • Conduct telephone interviews with existing and/or new customers
  • Manage customer claims and complaints
  • Participate in internal projects

Requirements

What you’ll need
  • Demonstrate commitment during the 4–8-week onboarding period, which takes place on-site at the client’s premises
  • Strong communication skills and enjoyment of social interaction
  • Very good German language skills at a minimum B2 level

Benefits

Comp & perks
  • Pay in accordance with the collective agreement (GVP), including allowances
  • Permanent employment contract
  • Workstation, headset, and laptop provided
  • Opportunities for promotion
  • Vacation and Christmas bonuses
  • Dedicated personal support
  • Up to 30 days of vacation