FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
K
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and a commitment to customer engagement, with the ability to manage complaints and conduct effective interviews. Proficient in German at a B2 level or higher, facilitating interactions with diverse customer bases.
Highest-signal resume keywords
Customer EngagementComplaint ManagementTelephone InterviewingGerman Language ProficiencyOnboarding Commitment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Communication SkillsInterpersonal SkillsMotivation
Industry Keywords
Customer ComplaintsCustomer ClaimsHybrid Work ArrangementInternal Projects
About the role
Key responsibilities & impact- Win back existing customers
- Conduct telephone interviews with existing and/or new customers
- Manage customer complaints and claims
- Participate in internal projects
- 4–8 weeks of onboarding and training on-site at the customer’s premises, followed by the option to work from home or in a hybrid arrangement
Requirements
What you’ll need- Highly motivated and committed during the 4–8-week onboarding period on-site at the customer’s premises
- Strong communication skills and enjoyment of interacting with people
- Very good command of German (at least B2 level)
Benefits
Comp & perks- Compensation in accordance with the GVP collective agreement, including allowances
- Permanent employment contract
- Desk, headset, and laptop provided
- Opportunities for promotion
- Vacation and Christmas bonuses
- Personalized support
- Up to 30 days of annual leave