Associate, Network Control

L3Harris Technologies

. Monitor, analyze, and troubleshoot network problems within an operations center using network management and monitoring tools .

Posted 9/29/2026full-timeMelbourne • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in network monitoring and troubleshooting within a 24x7 operations center, with a focus on root cause analysis and effective communication with internal and external partners. Proficient in documenting technical issues and coordinating Break/Fix actions to ensure minimal disruption to services.

Highest-signal resume keywords

Network MonitoringTroubleshootingRoot Cause AnalysisChange ManagementTelecommunications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network ManagementNetwork AnalysisTrouble Ticket DocumentationChange Request DocumentationEmergency Evacuation Support

Soft Skills

CoordinationCommunication

Industry Keywords

TelecommunicationsInformation TechnologyEngineeringNetworkingOperations Center

About the role

Key responsibilities & impact

Monitor, analyze, and troubleshoot network problems within an operations center using network management and monitoring tools
Monitor network alarm conditions to proactively identify and minimize disruption and impact to end users
Perform root cause analysis and determine action plans for restoring customer services
Coordinate with internal L3Harris teammates and external telecommunication partners to follow operational processes and improve restoration times
Coordinate with the User Community, Field Services Group, and telecommunication partners for Break/Fix actions and Change Management activities
Document Trouble Tickets and Change Requests for related activities
Work in a 24x7 network control environment, including weekends and holidays
Support short-term emergency evacuation to local or remote backup facilities

Requirements

What you’ll need

Must be pursuing a Bachelor’s Degree in Telecommunications, Engineering, Networking, or Information Technology, or have completed a Bachelor’s degree within the last 12 months
Ability to work in a 24x7 network control environment, including nights, weekends, and holidays when needed
Ability to support short-term emergency evacuation to local or remote backup facilities

Benefits

Comp & perks

Reasonable accommodation for individuals with disabilities
9/80 work schedule