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Associate, Network Control
L3Harris Technologies. Provide technical support for a large nationwide network within the Network Operations Control Center .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network monitoring, analysis, and troubleshooting within a 24x7x365 Network Operations Control Center environment. Proficient in utilizing various network technologies and tools to ensure optimal network performance and service restoration.
Highest-signal resume keywords
Technical Support ExperienceCCNA CertificationNetwork Monitoring ToolsT1 and T3 KnowledgeDACs Equipment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network TroubleshootingRoot Cause AnalysisChannelized T1Unchanneled T1T3EthernetIPFrame RelayATMSONET
Soft Skills
Schedule FlexibilityRemote Assistance
Tools & Technologies
WANLANTDMNetwork Management Tools
Certifications & Qualifications
CCNA Certification
Industry Keywords
Network Operations Control CenterLocal Exchange CarriersILECsIXCs
About the role
Key responsibilities & impact- Provide technical support for a large nationwide network within the Network Operations Control Center
- Monitor, analyze, and troubleshoot network problems using network management and monitoring tools
- Monitor network alarm conditions to proactively identify and minimize disruption to the FAA network
- Perform root cause analysis and determine action plans for restoring customer services
- Employ test methods to analyze channelized/unchanneled T1 and T3 using DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM
- Assist LECs, ILECs, and IXCs in resolving WAN problems
- Assist onsite field technicians remotely with local issue resolution
- Work in an onsite 24x7x365 NOCC environment on rotating shifts
- Periodically support short-term emergency evacuation to local or remote backup facilities
Requirements
What you’ll need- Must be pursuing a Bachelor’s Degree in Telecommunications, Engineering, Networking, or Information Technology, or have completed a Bachelor’s degree within the last 12 months
- CCNA Certification or must obtain within 3 months of start date
- Technical support experience with network monitoring, analysis, and troubleshooting
- Knowledge of channelized/unchanneled T1 and T3
- Experience with DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM
- Ability to work onsite in a 24x7x365 Network Operations Control Center environment
- Ability to work rotating shifts and maintain schedule flexibility according to business needs
- Ability to support secure network access requirements
- Ability to assist Local Exchange Carriers (LEC), ILECs, IXCs, and onsite field technicians remotely
Benefits
Comp & perks- Reasonable accommodation for individuals with disabilities
- Short-term emergency evacuation support to local or remote backup facilities