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Associate, Total Rewards
L3Harris Technologies. Provide best-in-class HR customer service to L3Harris Technologies employees .
Posted 9/30/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $51,000 - $95,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR customer service, data integrity, and HR transactions while effectively utilizing HRIS/HCM systems like PeopleSoft and case management systems such as ServiceNow. Strong ability to synthesize information and manage sensitive HR interactions.
Highest-signal resume keywords
HR Customer ServicePeopleSoftServiceNowData IntegrityHR Transactions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HRISHCM SystemsCase ManagementData IntegrityHR Transactions
Soft Skills
CommunicationProblem SolvingCustomer ExperienceConfidentialityCollaboration
Tools & Technologies
PeopleSoftServiceNowOffice365TeamsExcel
Industry Keywords
HREmployee ExperienceProcess ImprovementKnowledge BaseOperational Efficiency
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Provide best-in-class HR customer service to L3Harris Technologies employees
- Review, manage, and respond to employee inquiries and cases within defined SLAs
- Perform transactions in PeopleSoft, SuccessFactors, and associated third-party vendor systems
- Resolve employee escalations and perform root cause analysis to identify process improvement opportunities
- Assist with creating, updating, and retiring HR Center of Excellence knowledge base content
- Partner with HRBPs to connect employees requiring elevated or specialized HR assistance
- Recommend ServiceNow system enhancements for People Operations and HR
- Partner with HR Service Excellence and HR Systems teams to complete system testing
- Participate in PeopleOperations special projects focused on continuous improvement and operational efficiency
Requirements
What you’ll need- Bachelor’s Degree with 0 to 2 years of prior related experience
- In lieu of a degree, minimum of 4 years of prior related experience
- Minimum of 2 years of HR or administrative experience with a focus or passion for data integrity, HR transactions, and employee/customer experience
- Experience in and working knowledge of HRIS/HCM systems; PeopleSoft is a plus
- Experience in and working knowledge of a case management system; ServiceNow is a plus
- Experience with Office365, collaboration, and communication tools, including Teams, PowerPoint, Excel, and Visio
- Ability to synthesize multiple sources of information to create clear, succinct responses
- Ability to navigate and handle sensitive/confidential HR/employee interactions
Benefits
Comp & perks- Health and disability insurance
- 401(k) match
- Flexible spending accounts
- Employee Assistance Program (EAP)
- Education assistance
- Parental leave
- Paid time off
- Company-paid holidays
- 9/80 schedule with every other Friday off
- Reasonable accommodation for individuals with disabilities