Field Engineer, Supervisor

L3Harris Technologies

. Directly supervise five remote Field Technicians across the Kansas City, KS airspace .

Posted 11/2/2026full-timeKansas City • Kansas • United StatesJuniorMid-Level💰 $57,500 - $107,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supervising remote teams, providing technical training, and ensuring compliance with operational protocols. Proficient in network technology, customer service, and maintaining telecommunications equipment.

Highest-signal resume keywords

Team SupervisionNetwork Technology ExpertiseTechnical TrainingCustomer ServicePublic Trust Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fiber TechnologyNetwork TopologyFrame RelaySONET Network TechnologyAC and DC Power TestingNetwork TestingMicrosoft Operating SystemsUNIX Operating SystemsTelecommunications Equipment MaintenancePreventative Maintenance

Soft Skills

Effective CommunicationProblem SolvingResource AllocationPerformance Review ManagementCustomer Feedback Management

Tools & Technologies

T1 Testing SpecificationsDS3 TestingDigital O-scopeHalcyon 704ASage 935Ameritech AM5XTMS Office Suite

Certifications & Qualifications

CCNACCNPA+MCPMCDSTDell Desktop Certification

Industry Keywords

FAA ProgramsHelp Desk SupportService Dispatch CentersGovernment NetworksTelecommunications

Tech Stack

Tools & technologies

Unix

About the role

Key responsibilities & impact

Directly supervise five remote Field Technicians across the Kansas City, KS airspace
Provide onsite support and interface with the customer at the Kansas City Air Route Traffic Control Center (ZKC/ARTCC)
Work closely with the Network Operations Command Center (NOCC) receiving dispatches and service requests supporting FAA programs
Provide general and technical training and guidance to team members implementing and maintaining services for government networks and systems
Provide onsite training and support and ensure compliance with program and company policies, procedures, and protocols
Allocate team resources effectively to support operational needs
Assist with objective setting, skill enhancement, employee concerns, and performance reviews
Obtain customer feedback and guide teams toward timely, quality customer service
Serve as an escalation point for unresolved Help Desk or NOCC problems
Install, repair, configure, test, and perform preventative maintenance on personal computers, network equipment, and telecommunications equipment
Maintain records of repairs, downtime, changes, and updates
Travel to remote sites or outside assigned regions to support additional program or customer requests

Requirements

What you’ll need

Bachelor’s Degree with a minimum of 2 years prior relevant experience
Graduate Degree with 0 years of prior related experience
In lieu of a degree, a minimum of 6 years of prior related experience
Experience with fiber, multiplexes, network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, private line, and voice and data applications
Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, and RS-449
Experience with AC and DC power testing, including 3 Phase AC
Experience operating 24VDC and 48VDC power supplies
Experience with network and circuit testing using T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards
Experience with Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, Para-scope, or other T1/DS3 test sets
Experience with Microsoft or UNIX operating systems and MS Office Suite
Ability to obtain Public Trust Security Clearance
May be asked to obtain and maintain active DOD Secret Clearance
Ability to work outside regularly scheduled hours and respond to after-hours emergency calls
Ability to travel up to 100% at a time
Ability to lift items up to 32 lbs and use ladders and step stools to reach approximately 10 ft
Preferred: CCNA, CCNP, A+, MCP or MCDST certification; Dell desktop and laptop certification
Preferred: experience with service dispatch centers and customer interfacing

Benefits

Comp & perks

Health and disability insurance
401(k) match
Flexible spending accounts
Employee Assistance Program (EAP)
Education assistance
Parental leave
Paid time off
Company-paid holidays