Field Technician

L3Harris Technologies

. Provide technical support for FAA programs and systems, including FTI, MS, ADS-B, DCNS, WMSS, and other supported programs .

Posted 9/24/2026full-timeRemote • Illinois • United StatesSeniorLead💰 $65,000 - $121,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support for FAA programs and systems, including installation, repair, and maintenance of equipment. Proficient in network testing, troubleshooting, and customer service in high-stress environments.

Highest-signal resume keywords

FAA Program SupportNetwork Testing and TroubleshootingCustomer Service SkillsValid Driver's LicenseAbility to Obtain FAA Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation and Repair of EquipmentNetwork Topology KnowledgeAC/DC Power TestingCable Connector KnowledgeIP-Based Router and Switch ConfigurationEquipment Rack InstallationFiber and Multiplex KnowledgeT1 and DS3 Circuit TestingPreventative MaintenanceTechnical Documentation

Soft Skills

Excellent Customer ServiceAbility to Work Under PressureStrong Communication Skills

Tools & Technologies

Network Test EquipmentJDSU HSTDigital OscilloscopeHalcyon 704ASage 935

Certifications & Qualifications

Network+CCNACCNPCCNA WirelessA+

Industry Keywords

FAAFTIADS-BDCNSWMSSBell Core StandardsSONET Network TechnologyFrame RelayFractional T-1Private Line

About the role

Key responsibilities & impact

Provide technical support for FAA programs and systems, including FTI, MS, ADS-B, DCNS, WMSS, and other supported programs
Install, repair, configure, test, and perform preventative maintenance on equipment at customers’ remote locations
Provide scheduled and on-call field support at customer locations within the assigned area, with occasional travel outside the area
Read, understand, and follow equipment drawings and task orders
Document work performed and events at customer locations
Work with the NOCC, SAC, and Helpdesk by phone to resolve field issues
Maintain tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicles
Prepare for assigned tasks before dispatch
Lift equipment and use ladders/step stools to access elevated areas
Coordinate with the supervisor/ASL to follow L3Harris and program-specific policies and procedures
Support FAA contracts including FTI, ADSB, DCNS, and other FSG programs in Chicago airspaces

Requirements

What you’ll need

High School Diploma or equivalent and a minimum of 8 years of prior relevant experience, or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience
Valid Driver’s License and satisfactory driving record
Ability to obtain and maintain a FAA security clearance
Ability to work from home in an “on-call” status
Willingness to travel up to 100% of the time to remote sites within a 3-hour drive circle of the base location and outside the assigned region as needed
Ability to work outside regularly scheduled hours and respond to after-hours emergency calls
Ability to lift items up to 32 lbs.; preferred capability of lifting 70 pounds
Ability to use ladders and step stools to reach approximately 10 feet
Excellent customer service skills
Ability to work in a high-stress and high-visibility environment
Good working knowledge of cable connectors including RJ-11, RJ-45, DB-25, V.35, and RS-449
Excellent working knowledge of fiber, multiplexes, network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, and voice/data applications
Good working knowledge of AC/DC power testing, including 3-phase AC, and 24VDC/48VDC power supplies
Experience with T1, DS3, digital BERT, and analog VG network/circuit testing within Bell Core Standards
Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscope, Halcyon 704A, and Para-scope or equivalent T1/DS3 test sets
IP-based knowledge and experience configuring routers and switches
Experience installing equipment racks
Preferred certifications: Network+, CCNA, CCNP, CCNA Wireless, A+

Benefits

Comp & perks

Health and disability insurance
401(k) match
Flexible spending accounts
Employee Assistance Program (EAP)
Education assistance
Parental leave
Paid time off
Company-paid holidays