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Field Technician C
L3Harris Technologies. Provide technical support for FAA programs/systems including FTI, MS, ADS-B, DCNS, and WMSS .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for FAA programs and systems, with a strong focus on networking and telecommunications equipment maintenance and troubleshooting. Capable of working independently and effectively communicating with customers and teams in high-stress environments.
Highest-signal resume keywords
Technical Support for FAA ProgramsNetworking and Telecommunications Equipment MaintenancePower Testing (AC and DC)DOT Public Trust Security ClearanceDOD Secret Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
FiberCarrier EthernetMultiplexesRouters/SwitchesNetwork TopologyFrame RelaySONET Network TechnologyVoice and Data ApplicationsCable Connectors and ReplacementsPreventive and Corrective Maintenance
Soft Skills
Good Written and Verbal Communication SkillsGood Administrative SkillsExcellent Customer Service SkillsAbility to Work IndependentlyAbility to Work in High-Stress Environments
Tools & Technologies
Viavi 5800JDSU HST3000DataScoutAmeritech AM5XTDigital OscilloscopeHalcyon 704AAnritsu Spectrum AnalyzerT1/DS3 Test SetsMicrosoft Office SuiteTest Equipment
Certifications & Qualifications
High School Diploma or EquivalentDOT Public Trust Security ClearanceDOD Secret ClearanceValid Driver’s License or Local US State REAL ID
Industry Keywords
FAA ProgramsTelecommunicationsNetwork Operation Control CentersTelco Central Office EnvironmentBell Core Standards
About the role
Key responsibilities & impact- Provide technical support for FAA programs/systems including FTI, MS, ADS-B, DCNS, and WMSS
- Install, repair, configure, test, and perform preventative maintenance on networking and telecommunications equipment at customer remote locations
- Work remotely in scheduled and on-call capacities at customer locations within the assigned area
- Occasionally travel to remote sites outside the assigned area to support FAA customer needs
- Read, understand, and follow equipment drawings and task orders
- Document work performed and events at customer locations
- Work with the NOCC, SAC, and Helpdesk by phone to resolve field issues
- Maintain tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicle
- Prepare for assigned tasks before dispatch
- Work outside regularly scheduled hours when needed to meet customer needs
- Work with the supervisor/ASL to ensure L3Harris and program-specific policies and procedures are followed
Requirements
What you’ll need- Resides within the Albuquerque metropolitan area
- High School Diploma or equivalent and a minimum of 6 years of prior relevant experience OR 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience
- Experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications
- Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol
- Experience power testing (AC and DC)
- Familiar with configuration and operation of 24VDC and 48VDC power supplies, backup power supplies (UPS’s), and site grounding
- Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance
- Possess and maintain a valid Driver’s License and/or local US State REAL ID equivalent and a satisfactory driving record
- Ability to read, understand, and follow equipment drawings and task orders
- Good written and verbal communication skills
- Good administrative skills, including taking notes and documenting work
- Ability to lift items up to 32 lbs. and use ladders and step stools to reach approximately 10 ft.
- Preferred: experience with network equipment and circuit testing using test equipment/laptop
- Preferred: Bell Core Standards knowledge
- Preferred: experience using Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, digital oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer, and other T1/DS3 test sets
- Preferred: preventive and corrective maintenance on backup generators
- Preferred: Microsoft Office Suite
- Preferred: experience working remotely with Network Operation Control Centers
- Preferred: customer interfacing/communication experience
- Preferred: excellent customer service skills
- Preferred: ability to work in high-stress and high-visibility environments
- Preferred: ability to work independently with little oversight
- Preferred: ability to support customer needs after-hours/on-call
- Preferred: experience in a Telco central office environment
Benefits
Comp & perks- Reasonable accommodation for individuals with disabilities