Field Technician C

L3Harris Technologies

. Directly supervise five remote Field Technicians across Kansas City, CS Airspace .

Posted 9/22/2026full-timeOlathe • Kansas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supervising remote teams, providing technical training, and ensuring compliance with operational protocols. Proficient in network technology, customer service, and maintaining government systems while effectively managing resources and performance.

Highest-signal resume keywords

Team SupervisionNetwork Technology ExperienceTechnical TrainingCustomer ServicePublic Trust Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network TopologyFiber ExperiencePower TestingCircuit TestingTelecommunications Equipment MaintenanceMicrosoft Operating SystemsUNIX Operating SystemsT1 Testing SpecificationsDigital TestingAnalog VG Testing

Soft Skills

Effective CommunicationProblem ResolutionResource AllocationPerformance ReviewCustomer Feedback Management

Tools & Technologies

T1/DS3 Test SetsMS Office SuiteDigital O-scopeHalcyon 704ASage 935

Certifications & Qualifications

CCNACCNPA+MCPMCDSTDell Certification

Industry Keywords

FAA ProgramsGovernment NetworksService Dispatch CentersRemote SupportEmergency Response

Tech Stack

Tools & technologies

Unix

About the role

Key responsibilities & impact

Directly supervise five remote Field Technicians across Kansas City, CS Airspace
Provide onsite support and interface with the customer at the Kansas City Air Route Traffic Control Center (ZKC/ARTCC)
Work closely with the Network Operations Command Center (NOCC) to receive dispatches and service requests supporting FAA programs
Provide general and technical training and guidance to team members implementing and maintaining services for large government networks and systems
Provide onsite training and support and ensure team members follow program and company policies, procedures, and protocols
Allocate team resources effectively and efficiently to meet operational needs
Assist with objective setting, skill enhancement, employee concern resolution, and performance reviews
Obtain customer feedback and guide teams to provide timely, quality customer service
Serve as an escalation point of contact for unresolved Help Desk or NOCC problems
Install, repair, configure, test, and perform preventative maintenance on personal computers, network equipment, and telecommunications equipment
Maintain records of repairs, downtime, changes, and updates
Work outside regularly scheduled hours to meet operational needs and respond to after-hours emergency calls
Travel to remote sites or outside assigned regions to support additional program or customer requests

Requirements

What you’ll need

Bachelor's Degree with a minimum of 2 years prior relevant experience
Graduate Degree with 0–2 years of prior related experience
In lieu of a degree, minimum of 6 years of prior related experience
Experience with fiber, multiplexes, network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, and voice and data applications
Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, and RS-449
Experience with power testing, AC and DC including 3 Phase AC
Experience operating 24VDC and 48VDC power supplies
Experience with network and circuit testing using T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards
Experience with Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, Para-scope, or other T1/DS3 test sets
Experience with Microsoft or UNIX operating systems and components of the MS Office Suite
Ability to obtain Public Trust Security Clearance
May be asked to obtain and maintain active DOD Secret Clearance
Ability to work outside regularly scheduled hours and respond to after-hours emergency calls
Ability to travel up to 100% at a time to remote sites or outside assigned regions
Ability to lift items up to 32 lbs and use ladders and step stools to reach approximately 10 ft
Preferred: CCNA, CCNP, A+, MCP or MCDST certification
Preferred: Dell certification on desktop and laptop systems
Preferred: experience with service dispatch centers
Preferred: experience interfacing with customers

Benefits

Comp & perks

Reasonable accommodation for individuals with disabilities
Opportunity to obtain Public Trust Security Clearance
May be asked to obtain and maintain active DOD Secret Clearance