Senior Associate, Network Control

L3Harris Technologies

. Provide technical support for a large nationwide network within the Network Operations Control Center .

Posted 10/19/2026full-timeMelbourne • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in network troubleshooting and technical support within a 24x7x365 Network Operations Control Center environment, utilizing various network management tools and technologies. Proficient in analyzing and resolving issues related to telecommunications networks, including Layer 1 troubleshooting and support for geographically dispersed teams.

Highest-signal resume keywords

Network TroubleshootingCCNA CertificationLayer 1 TroubleshootingNetwork Management SystemsTelecommunications Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network AnalysisRoot Cause AnalysisEthernet TechnologiesIP TechnologiesFrame RelayATMWANLANSONETTDM

Soft Skills

Problem SolvingCommunicationTeam CollaborationFlexibilityAdaptability

Tools & Technologies

Network Management ToolsDAC EquipmentCall Center Phone Systems

Certifications & Qualifications

CCNA Certification

Industry Keywords

TelecommunicationsNetwork Operations Control CenterLocal Exchange CarriersILECsIXCs

Tech Stack

Tools & technologies

DAC

About the role

Key responsibilities & impact

Provide technical support for a large nationwide network within the Network Operations Control Center
Monitor, analyze, and troubleshoot network problems using network management and monitoring tools
Monitor network alarm conditions to proactively identify and minimize disruption to the FAA network
Perform root cause analysis and determine plans of action for restoring customer services
Analyze channelized and unchanneled T1 and T3 using DAC equipment
Analyze Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM technologies
Assist Local Exchange Carriers, ILECs, and IXCs in resolving WAN problems
Remotely assist onsite field technicians with local issues
Periodically support short-term emergency evacuation to local or remote backup facilities

Requirements

What you’ll need

Bachelor’s Degree and a minimum of 2 years of prior related experience
Graduate Degree or equivalent with 0 to 2 years of prior related experience
In lieu of a degree, minimum of 6 years of prior related experience
Minimum of 2 years telecommunications network troubleshooting experience
CCNA Certification or must obtain within 3 months of start date
Experience with Layer 1 Troubleshooting
Experience with call center phone systems and working with geographically dispersed teams
Experience in physical layer and routed technologies
Experience with Network Management systems and tools
Ability to work in an onsite 24x7x365 NOCC environment
Ability to work rotating shifts and flexible Workday schedules as required by business needs
Ability to support short-term emergency evacuation to local or remote backup facilities

Benefits

Comp & perks

4 x10 work schedule
Reasonable accommodation for individuals with disabilities