Senior Supervisor, Field Engineering

L3Harris Technologies

. Directly supervise five remote Field Technicians across Northern California Airspace .

Posted 10/28/2026full-timeSacramento • California • United StatesSenior💰 $76,500 - $1,141,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supervising remote teams, providing technical training, and ensuring compliance with FAA programs. Proficient in installing, repairing, and maintaining telecommunications and network equipment while delivering exceptional customer service.

Highest-signal resume keywords

Team SupervisionTechnical TrainingFAA Security ClearanceTelecommunications Equipment MaintenanceCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network TopologyFiber ExperiencePower TestingT1 TestingCircuit TestingPreventative MaintenanceInstallation and ConfigurationTelecommunications Equipment RepairData ApplicationsEmergency Response

Soft Skills

Effective CommunicationProblem SolvingResource AllocationPerformance Review ManagementCustomer Feedback Management

Tools & Technologies

Digital O-scopeHalcyon 704ASage 935Ameritech AM5XTT1/DS3 Test Sets

Certifications & Qualifications

CCNACCNPA+MCPMCDST

Industry Keywords

FAA ProgramsTRACONAir Traffic ControlService Dispatch CentersTelecommunications

About the role

Key responsibilities & impact

Directly supervise five remote Field Technicians across Northern California Airspace
Provide onsite support interfacing with customers at Northern Cal TRACON and Oakland Air Traffic Control Center
Work closely with the Network Operations Command Center to receive dispatches and service requests supporting FAA programs
Provide general and technical training and guidance to team members
Provide onsite training and support and ensure compliance with program and company policies, procedures, and protocols
Allocate team resources effectively to support program operational needs
Assist with objective setting, skill enhancement, employee concerns, and performance reviews
Obtain customer feedback and guide the team to deliver timely, quality customer service
Serve as an escalation point of contact for unresolved Help Desk or NOCC problems
Install, repair, configure, test, and perform preventative maintenance on computers, network equipment, and telecommunications equipment
Maintain records on repairs, downtime, changes, and updates
Respond to after-hours emergency calls and work outside regularly scheduled hours
Travel to remote sites or outside assigned regions to support additional program or customer requests

Requirements

What you’ll need

Bachelor’s Degree with a minimum 2 years prior relevant experience
Graduate Degree with 0-2 years of prior related experience
In lieu of a degree, minimum of 6 years of prior related experience
Possess and maintain a valid Driver’s License and a satisfactory driving record
Ability to obtain and maintain an FAA security clearance
Ability to obtain a FAA Public Trust Security Clearance
May be asked to obtain and maintain active DOD Secret Clearance
Ability to lift items up to 32lbs and use ladders and step stools to reach approximately 10ft (3.04m)
Ability to work outside regularly scheduled hours and respond to after-hours emergency calls
Willingness and ability to travel up to 100% at a time to remote sites or outside assigned regions
Preferred: Experience with fiber, Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
Preferred: Experience with RJ-11, RJ-45, DB-25, V.35, and RS-449 cable connectors and replacement
Preferred: Experience with power testing, AD and DC including 3 Phase AC
Preferred: Experience with 24VDC and 48VDC power supplies
Preferred: Experience with T1, DS3, BERT, and Analog VG network and circuit testing
Preferred: Experience with Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, Para-scope, or other T1/DS3 test sets
Preferred: CCNA, CCNP, A+, MCP, MCDST, or Dell desktop/laptop certification
Preferred: Experience with service dispatch centers
Preferred: Experience interfacing with customers

Benefits

Comp & perks

Health and disability insurance
401(k) match
Flexible spending accounts
EAP
Education assistance
Parental leave
Paid time off
Company-paid holidays