Sales Associate

La-Z-Boy Incorporated

. Sell furniture, accessories and services offered by La-Z-Boy .

Posted 10/13/2026full-timeStrongsville • Ohio • United StatesJuniorMid-Level💰 $11 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales abilities through effective communication, customer service, and relationship-building skills. Proficient in executing sales processes and managing customer interactions to enhance overall satisfaction and achieve sales goals.

Highest-signal resume keywords

Sales ExperienceCustomer Service SkillsCommunication SkillsInterpersonal SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ExecutionNeeds DiscoveryOrder ManagementProduct KnowledgeTime Management

Soft Skills

Organizational SkillsPersuasion SkillsNegotiation SkillsTeam CollaborationAttention to Detail

Tools & Technologies

On-Point SystemMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint

Industry Keywords

Furniture SalesCustomer Relationship ManagementHome ConsultationsStore PromotionsDesign Program

About the role

Key responsibilities & impact

Sell furniture, accessories and services offered by La-Z-Boy
Promote the Design program and assist the Designer with sales goals
Execute the La-Z-Boy selling process and provide favorable customer experiences
Build customer relationships through needs discovery, presentations, closing, follow-up and after-sale service
Maximize store promotions, marketing initiatives and grassroots programs
Maintain knowledge of existing and new product lines
Schedule professional home consultations and present customized room designs
Execute and champion the Design process
Provide customer service and support via phone and email
Handle customer issues and complaints and provide appropriate solutions
Assist in training, coaching and developing new peers
Maintain store displays, product tags, catalogs, fabrics, floor moves and cleanliness
Complete order information, collect deposits and fees, maintain customer records, and research payments and deliveries
Complete daily On-Point system logs
Schedule deliveries with customers
Open and close the store

Requirements

What you’ll need

High School Diploma or equivalent
Previous selling experience and ability to close a sale strongly preferred
Excellent communication, customer service skills, and organizational skills
Strong interpersonal skills to effectively communicate, build rapport, and positively influence
Demonstrated persuasion and negotiation skills
Ability to effectively manage time and conflicting priorities
Ability to effectively and productively with others as a team
Ability to work the schedule and hours dictated by business needs
Ability to work evenings, weekends and holidays as required
Initiative to meet assigned goals, missions and objectives and motivated to achieve more
Strong attention to detail
Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint
Ability to lift and/or carry up to 50 pounds
Ability to stand for long periods of time
Nearly continuous use of repetitive hand motions, hearing and listening
Often required to sit, walk, bend and stoop
Ability to pass background and drug screen

Benefits

Comp & perks

UNCAPPED commissions on written sales
Quarterly bonus opportunity of $1,500
Medical insurance
Vision insurance
Dental insurance
Basic life insurance
401k retirement plan with company match of up to 6%
9-11 paid holidays each year
Two weeks’ prorated vacation as a new hire
Personal time (non-exempt only) or state mandated sick time