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LabConnect

Project Coordinator

LabConnect

. Collaborate with Project Managers, internal LabConnect departments, sites, and sponsors on ongoing clinical trial projects, requests, and specifications .

Posted 10/17/2026full-timeRemote • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while managing multiple tasks in a clinical trial environment. Proficient in maintaining project documentation, facilitating communication between stakeholders, and supporting clinical trial processes.

Highest-signal resume keywords
Customer Service SkillsProject Management SupportClinical Trial Industry ExperienceMicrosoft Office ProficiencyData Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Basic Math ProficiencyOffice Applications ProficiencyWord ProcessingSpreadsheet SoftwareDatabase SoftwareProject Dashboard ManagementLab Report Access Forms ProcessingStudy Closure Protocol ManagementClinical Trial Materials Work OrdersDouble Data Entry Management
Soft Skills
Strong Communication SkillsInterpersonal SkillsOrganizational SkillsProblem-Solving SkillsEffective Business Communication
Tools & Technologies
SalesforceRepliconProject Tracker Spreadsheet
Certifications & Qualifications
University Program Certificate
Industry Keywords
Clinical TrialsContract Research OrganizationsInvestigator SitesStudy-Specific Management ReportsQuarantine Samples

About the role

Key responsibilities & impact
  • Collaborate with Project Managers, internal LabConnect departments, sites, and sponsors on ongoing clinical trial projects, requests, and specifications
  • Maintain communication channels with Sponsors and Contract Research Organizations as Secondary Project Contact
  • Respond to Project Managers, internal departments, sites, and sponsors
  • Update project status for Project Managers and direct manager
  • Support investigations and resolutions for Quarantine samples
  • Interface with Project Management, Sponsors, investigator sites, reference laboratories, Investigator Support Services, Clinical Trial Materials, Information Technology, Data Management, and Executive Leadership
  • Maintain study-specific site lists and verify investigator site information across databases
  • Generate, verify, process, file, and submit Lab Report Access Forms for quality control
  • Respond to supply requests, corrections, patient reports, inquiries, and concerns
  • Document meeting minutes and maintain the Project Dashboard Tracker spreadsheet
  • Address escalated site queries and Double Data Entry queries
  • Manage Study Closure Protocol notes
  • Complete and submit Clinical Trial Materials work orders
  • Provide recurring study-specific management reports to clients
  • Facilitate distribution of study documents to sites and sponsors
  • Manage portal user account access, including creation, adjustment, and deactivation
  • Support Study Set Up Managers with Salesforce projects, tasks, milestones, project health, Opportunity Amendments, study-specific email addresses, and Replicon setup
  • Serve as a reference point for clinical investigators and handle questions, concerns, and complaints
  • Perform other related duties as assigned

Requirements

What you’ll need
  • Strong customer service skills
  • Ability to stay organized and manage multiple tasks
  • Strong communication and interpersonal skills
  • Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures
  • Ability to draft clear and effective business communications
  • Ability to present information and respond to questions from managers, clients, customers, and the general public
  • Basic math proficiency
  • Ability to solve practical problems with limited standardization
  • Ability to interpret written, oral, diagram, or schedule instructions
  • Proficiency with office applications, word processing, spreadsheet, and database software
  • Advanced knowledge of Microsoft
  • Bachelor's or associate degree, preferred but not required
  • University program certificate, preferred but not required
  • 2–4 years of relevant lab experience, preferred but not required
  • Experience or training in the clinical trial industry, preferred but not required
  • No travel required

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Inclusive workplace committed to diversity
  • Reasonable accommodation for individuals with disabilities