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IT Support, Systems Administration – Permanent, Full-Time Position
Labor Dr. Scheller GmbH. Serve as the point of contact for specialist departments by phone, email, and remote access in day-to-day operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT systems management, incident resolution, and collaboration with diverse teams. Proficient in Microsoft server and client systems, Citrix solutions, and modern collaboration tools, with a strong focus on IT security and operational stability.
Highest-signal resume keywords
IT Systems ManagementIncident ManagementMicrosoft Server AdministrationCitrix SolutionsGerman Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ManagementRequest ManagementIMAC TasksMicrosoft Server SystemsCitrix Solutions
Soft Skills
Structured ApproachReliable Work EthicSolution-Oriented MindsetProactive Work PlanningCooperative Collaboration
Tools & Technologies
Microsoft TeamsTicketing System
Certifications & Qualifications
IT Vocational TrainingDegree in IT
Industry Keywords
IT SecurityOperational StabilityEnd-User DevicesCollaboration Tools
Tech Stack
Tools & technologiesCitrix
About the role
Key responsibilities & impact- Serve as the point of contact for specialist departments by phone, email, and remote access in day-to-day operations
- Operate, maintain, and implement Install, Move, Add, and Change (IMAC) tasks for IT systems and end-user devices
- Install, operate, and maintain Microsoft server and client systems as well as Citrix solutions
- Analyze, document, and permanently resolve incidents in the ticketing system
- Monitor IT systems to ensure stable and smooth operations
- Support IT security measures and IT projects
- Work closely with colleagues, customers, and service providers
Requirements
What you’ll need- Completed IT vocational training or a degree in IT, with at least three years of experience in a comparable role
- Practical experience in incident and request management
- Proficiency with modern collaboration tools such as Microsoft Teams
- Excellent written and spoken German
- Structured, reliable, and solution-oriented approach with a high degree of personal responsibility
- Independent and proactive work planning
- Close, cooperative collaboration with team leadership, end users, and IT specialist departments
- Ability to identify and contribute ideas for improvement, for example through standardization or reducing recurring incidents
Benefits
Comp & perks- Permanent, full-time employment
- Training opportunities and support for developing specialist skills
- On-site company restaurant with employer subsidies for breakfast, lunch, and snacks
- Subsidy for the Deutschlandticket public transport pass
- Dedicated shuttle service between the laboratory and Hamburg-Harburg S-Bahn station
- Employee parking spaces close to the building
- JobRad bicycle or e-bike leasing
- Secure bicycle storage
- Employer-funded benefits
- Employee discounts and Corporate Benefits with more than 400 partner companies
- 30 days of annual leave for full-time employees
- Various additional paid leave days
- Subsidized health-focused sports courses through EGYM Wellpass
- On-site mobile massage
- Annual anonymized blood panel analysis
- Free mental health coaching through the Fürstenberg Institute
- Company and department Christmas parties