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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive product management expertise with a focus on customer-facing consoles and cloud infrastructure. Capable of defining product roadmaps, establishing standards, and improving user experiences through data-driven decision-making.
Highest-signal resume keywords
Product Management ExperienceCloud Infrastructure UnderstandingUser Experience ResearchAccess Control ModelsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Requirements WritingUser Stories DevelopmentAcceptance Criteria DefinitionInteraction Patterns ShippingDesign System MaintenanceIterative PlanningData Platform ExperienceMachine Learning FamiliarityAccessibility Standards KnowledgeDocumentation Ownership
Soft Skills
Clear CommunicationDecision-Making Skills
Tools & Technologies
KubernetesAPI ManagementInfrastructure-as-CodeCloud ServicesBilling Systems
Industry Keywords
Customer-Facing ConsoleDashboardDeveloper SurfaceAccess ControlQuotasTelemetryCapacity ManagementSupport ServicesOnboarding ProcessesUser Experience
Tech Stack
Tools & technologiesCloudKubernetes
About the role
Key responsibilities & impact- Own the console as a unified product surface across Lambda’s GPU, capacity, cluster, bare metal, storage, networking, Kubernetes, billing, and support services
- Define and prioritize console scope, roadmap, sequencing, and annual tradeoffs
- Establish standards for navigation, identity, permissions, resource naming, states, errors, and empty screens
- Run reviews to ensure console work meets established standards before shipping
- Align the console, API, command line, and infrastructure-as-code interfaces around the same resources, names, and rules
- Own onboarding from signup through the first workload and instrument drop-off points
- Improve operator and platform-team workflows including bulk actions, filtering, deep links, quotas, spend visibility, and access control
- Investigate customer problems using customer conversations, support tickets, escalations, and session data
- Write product requirements, user stories, and acceptance criteria
- Partner with service product managers so launches integrate into one coherent surface
- Define launch criteria covering documentation, in-product guidance, support readiness, and accessibility
- Measure outcomes using completion rates, time to first result, and support load, then iterate
- Make and document decisions on contested product tradeoffs
- Establish the console product-management function, standards, and design/front-end engineering partnership
Requirements
What you’ll need- 10+ years of product management experience, including owning a customer-facing console, dashboard, or developer surface for a cloud, infrastructure, or developer platform
- Shipped interaction patterns, a design system, or a surface standard adopted and maintained by teams not directly managed
- Experience consolidating separately built product surfaces into one product
- Understanding of cloud infrastructure, including identity, permissions, quotas, regions, capacity, telemetry, and billing
- Understanding of access control models for organizations, teams, projects, roles, and API keys
- Ability to define iterative plans from current state to desired outcome
- Experience serving both first-time users and daily operators in one product
- Experience using research and instrumentation to resolve user-experience disagreements
- Ability to turn ambiguous customer, technical, and commercial inputs into product definitions
- Clear written and verbal communication and decision-making skills
- Experience with machine learning or data platform surfaces is nice to have
- Experience with self-serve signup-to-paid-usage funnels is nice to have
- Experience partnering with front-end platform teams on component libraries, design tokens, or shared application shells is nice to have
- Experience owning documentation or in-product guidance is nice to have
- Experience with accessibility standards is nice to have
- Experience with consoles serving both human and automated callers is nice to have
- Must be legally authorized to work in the United States
Benefits
Comp & perks- Generous cash & equity compensation
- Health, dental, and vision coverage for you and your dependents
- Wellness and commuter stipends for select roles
- 401k Plan with 2% company match (USA employees)
- Flexible paid time off plan
