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Head of Deployments
Laminar (Formerly H2Ok Innovations). Build and lead the deployment organization and operating system .
Posted 9/30/2026full-timeSomerville • Massachusetts • United StatesLead💰 $120,000 - $240,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and leading deployment organizations, with a focus on creating repeatable processes and metrics that enhance operational efficiency. Proficient in managing complex, multi-site deployments while ensuring alignment with account success criteria and effective communication with stakeholders.
Highest-signal resume keywords
Deployment Organization LeadershipResource and Capacity PlanningProcess Manufacturing ExperiencePartner-Enabled Delivery ModelsFluency in Plant-Floor Metrics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Deployment Process CreationPerformance Metrics DefinitionProject ManagementRisk ManagementExecutive ReportingForecasting DemandOperationalizing Partner ModelsQuality AssuranceInstallation and ValidationContinuous Improvement
Soft Skills
Coaching and DevelopmentStrategic GovernanceEffective CommunicationTeam LeadershipProblem Solving
Tools & Technologies
Operational TechnologyManufacturing SoftwareSystem IntegratorsImplementation ToolsPlaybooks
Industry Keywords
Process ManufacturingFood & BeverageContinuous ImprovementDigital ManufacturingIndustrial IoTAutomationPharmaCPGBrewingChemicals
Tech Stack
Tools & technologiesIoT
About the role
Key responsibilities & impact- Build and lead the deployment organization and operating system
- Recruit, coach, and develop FDEs, Program Managers, and future team leaders
- Define roles, ownership, performance expectations, and career paths
- Own the deployment portfolio across customers, plants, and geographies
- Manage priorities, timelines, dependencies, risks, escalations, and executive reporting
- Create repeatable processes, stage gates, customer-readiness requirements, checklists, templates, acceptance criteria, escalation paths, tooling, and playbooks
- Define deployment KPIs including cycle time, milestone and schedule adherence, backlog, quality, productivity, and success-criteria attainment
- Forecast demand and capacity, allocate resources, balance utilization, and determine partner requirements
- Build and operationalize a scalable partner model with system integrators and mechanical/electrical implementers
- Lead strategic governance and escalations with plant leaders and senior executives
- Work with Product and Engineering to eliminate deployment friction
- Partner with Value Realization to ensure deployments meet account success criteria and enable customer-impact measurement and validation
- Scale deployment capability from individual production lines to global enterprise rollouts
Requirements
What you’ll need- You've built and led a deployment, professional-services, field-engineering, implementation, or similar organization — not just managed projects yourself
- You have hired, coached, and developed teams that can run multiple complex deployments in parallel without depending on you for every decision
- You have direct experience deploying technology on the shop floor of large enterprise manufacturers and understand plant operations, engineering, quality, IT/OT, installation, validation, and adoption
- You have managed a portfolio of complex, multi-site or global deployments with committed timelines, competing resource demands, and executive visibility
- You have created repeatable deployment processes, playbooks, metrics, and operating cadences that improved speed, predictability, and quality as volume increased
- You are strong at resource and capacity planning and can translate pipeline and rollout demand into staffing, partner, and hiring requirements
- You can translate account success criteria into clear deployment requirements and communicate credibly with plant leaders, VPs of Operations, and C-level sponsors
- You are willing to travel internationally to customer sites, particularly for major rollouts, operating reviews, and escalations
- Experience in process manufacturing, food & beverage, brewing, CPG, chemicals, pharma, or similar continuous/batch environments
- Background at an industrial IoT, automation, manufacturing software, or operational technology company, or as an operator in continuous improvement / operational excellence / digital manufacturing
- Experience building partner-enabled delivery models using system integrators, installers, or other third-party implementation capacity
- Fluency in plant-floor metrics such as OEE, yield, throughput, first-pass quality, capacity, utility consumption, material loss, and downtime
Benefits
Comp & perks- Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Disability, Transportation benefit, Health and Wellness benefit, and more
- 401k plan with employer matching
- Equity
- Competitive salary and bonus opportunities
- Dynamic and inclusive work environment
- Opportunities for growth and professional development
- Access to Greentown Labs' extensive network of cleantech startups
- $90/month transportation benefit
- $65/month health and wellness benefit
- 100% of individual health insurance premium paid for HMO medical, vision, and dental
- Flexible PTO
- FSA
- 12 company-paid holidays
- Greentown Labs membership
- Rooftop lunches, ping pong matches, Lunch & Learns, and regular team events