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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full engagement lifecycle, including planning, execution, risk management, and resource allocation. Proven ability to coordinate cross-functional technical teams and deliver high-quality results in fast-paced environments.
Highest-signal resume keywords
Engagement ManagementProject ManagementCross-Functional CoordinationCustomer-Facing CommunicationRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementScope Change ManagementResource AllocationIssue ResolutionQuality StandardsAgile MethodologiesSoftware Development LifecycleAI/ML EngagementsTime TrackingBilling Coordination
Soft Skills
Strong CommunicationExpectation ManagementNegotiationProblem SolvingAdaptability
Tools & Technologies
LinearJiraAsana
Certifications & Qualifications
PMP
Industry Keywords
Professional ServicesConsultingTechnical EngagementsEnterprise CustomersStakeholder Dynamics
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Manage the full engagement lifecycle from SOW review through closeout, including planning, execution, risk management, scope management, and handoff
- Serve as the primary customer point of contact
- Deliver status updates, manage expectations, handle escalations, and negotiate scope changes
- Manage 5–8 concurrent technical engagements while maintaining quality and meeting deadlines
- Coordinate with Solution Architects, AI Engineers, Sales, Support, Enablement, and Product/Engineering teams
- Manage resource allocation and capacity planning
- Proactively identify risks and issues and develop mitigation strategies
- Track issue resolution and ensure deliverables meet quality standards
- Help shape Professional Services processes and methodologies
Requirements
What you’ll need- 5+ years of engagement or project management experience, preferably with technical or software engagements
- Experience managing multiple concurrent engagements while maintaining quality
- Strong experience working with enterprise customers and leading customer-facing communication
- Experience coordinating cross-functional technical teams, including engineers, architects, and product teams
- Experience managing resource allocation
- Experience with project management tools such as Linear, Jira, Asana, or similar
- Experience with scope change management and complex stakeholder dynamics
- Ability to thrive in fast-paced, ambiguous startup environments
- Strong communication with technical teams and executive stakeholders
- PMP or similar project management certification preferred as a nice-to-have
- Experience in Professional Services or consulting preferred as a nice-to-have
- Experience with AI/ML or infrastructure engagements preferred as a nice-to-have
- Experience with time tracking and billing coordination preferred as a nice-to-have
- Knowledge of software development lifecycle and agile methodologies preferred as a nice-to-have
Benefits
Comp & perks- Competitive compensation including base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks
- Locally competitive benefits aligned with regional norms and regulations for team members in the EU, UK, and APAC
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible vacation
- 401(k) plan
- Meals on in-office days in the US