Senior Account Manager

Lastmile Retail

. Own the client relationship end to end for assigned accounts .

Posted 10/15/2026full-timeRemote • Colorado • United StatesSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client relationship building, with a strong focus on collaboration and communication with senior stakeholders. Proficient in translating client needs into actionable plans and delivering comprehensive reporting.

Highest-signal resume keywords

Account ManagementClient Relationship BuildingExecutive-Level ReportingCollaboration with Project ManagementFluency in Telecom and Retail Digital Media

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Exceptional Organizational SkillsStrong Follow-ThroughCollaboration Skills

Industry Keywords

Client ServicesC-Suite EngagementMulti-Account ManagementDigital Media ProgramsLocalized Marketing

About the role

Key responsibilities & impact

Own the client relationship end to end for assigned accounts
Run meetings and serve as the single point of contact
Build trust with Director, VP, and C-suite stakeholders
Anticipate client needs and communicate status, timelines, deliverables, and competitive developments
Track requests, own follow-through, and ensure commitments are met
Translate client requests and feedback into documented direction for internal teams
Collaborate with project management and operations to align timelines, priorities, and deliverables
Route client-driven product ideas and feature requests to internal leadership
Monitor account health and alignment with client goals
Prepare and deliver executive-level reporting
Turn complex performance data into clear narratives for senior stakeholders
Work with SEO and Paid Media teams to prepare comprehensive account reporting

Requirements

What you’ll need

Physical residency in the US required
Visa sponsorship is not provided
5+ years in account management, client services, or a comparable client-facing role
Proven experience presenting to and building relationships with Director, VP, and C-suite marketing executives
Exceptional organizational instincts and follow-through
Strong collaboration skills and ability to work well with project management and operations
Agency or comparable fast-paced, multi-account background preferred
Fluency in telecom and multi-location retail clients running localized, store-level digital media programs is a plus

Benefits

Comp & perks

Health, dental, and vision insurance
Short-term and long-term disability coverage
Unlimited PTO (within reason) and holidays
401K with company contribution
Paid Parental Leave
Continuous opportunities for career growth, learning, and professional development
Mentoring and support
Reasonable work-life balance