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Launchmetrics

People Director, Business Teams

Launchmetrics

. Act as the primary People partner for Business Teams, including Brand Insights, Customer Success, Finance, Legal, Marketing, Sales, Solutions Consulting and Support .

Posted 10/8/2026full-timeMilan • ItalyLead💰 €65,000 - €75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Italian employment practices and complex employee relations while effectively partnering with senior leaders to drive performance and talent management initiatives. Proven ability to navigate organizational design and change within a fast-paced, international environment.

Highest-signal resume keywords
Senior HR Business Partner ExperienceItalian Employment Practices KnowledgeComplex Employee Relations ManagementPerformance And Talent ManagementOrganisational Design And Change

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Performance ManagementTalent ManagementOrganisational DesignWorkforce PlanningEmployee RelationsSuccession PlanningComplianceOrganisational ChangePerformance ReviewsCoaching
Soft Skills
Relationship BuildingJudgementDiscretionAdvisory SkillsCollaboration
Industry Keywords
People PartnerPeople OperationsInternational OrganisationSaaS EnvironmentCustomer-Facing Functions

About the role

Key responsibilities & impact
  • Act as the primary People partner for Business Teams, including Brand Insights, Customer Success, Finance, Legal, Marketing, Sales, Solutions Consulting and Support
  • Build relationships with senior leaders and provide practical, commercially focused advice across People topics
  • Partner with leaders on organisational design, workforce planning and organisational change
  • Drive performance and talent priorities, including performance reviews and calibration, talent and succession planning, development, retention and management of underperformance
  • Coach and advise leaders on complex employee relations and performance matters
  • Identify People risks, trends and opportunities and translate them into appropriate actions
  • Act as the senior People lead for Italy, providing expertise on Italian employment practices
  • Lead complex employee relations, organisational change and sensitive People matters within Italy
  • Provide senior oversight across the Italian employee lifecycle and ensure local practices remain compliant and effective
  • Work with the global People Operations team on compensation, benefits, performance, policies, compliance and employee documentation
  • Ensure global People programmes and processes are implemented effectively across Business Teams and Italy
  • Contribute to global People objectives, projects and continuous improvement of policies, processes and ways of working

Requirements

What you’ll need
  • Significant experience in a senior HR Business Partner, People Partner or People Operations role within an international organisation
  • Direct experience partnering with senior leaders
  • Strong knowledge of Italian employment practices
  • Hands-on experience managing complex employee relations, performance matters and restructurings
  • Strong experience across performance and talent management, organisational design, workforce planning and organisational change
  • Ability to operate independently with strong judgement and discretion when managing complex and sensitive People matters
  • Fluent in English and Italian
  • Experience supporting customer-facing functions such as Sales, Marketing, Customer Success, Solutions Consulting or Support (nice to have)
  • Experience working across multiple countries and navigating different employment practices and cultures (nice to have)
  • Experience working in a fast-paced, international SaaS environment (nice to have)

Benefits

Comp & perks
  • Learning and development allowance
  • Benefits package tailored to each location
  • Flexible work arrangements
  • Support for establishing a home office
  • Growth and advancement possibilities
  • Relaxed yet dynamic work atmosphere
  • Autonomy to make a substantial difference in the business and organization