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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial loan processing, including managing appraisals, escrows, and loan documentation. Proficient in client communication and maintaining accurate loan files while ensuring compliance and confidentiality.
Highest-signal resume keywords
Loan Servicing/Support ExperienceKnowledge Of LaserProKnowledge Of nCinoAttention To DetailExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan ProcessingDocument PreparationReconcilementBalancingLoan Draw ProcessingAdverse Action Letter PreparationBankruptcy ProcessingCovenant ManagementGeneral Ledger BalancingMonthly Loan Reporting
Soft Skills
Client Obsessed MentalityStrong Organizational SkillsSelf-StarterProactive AttitudeEngagement
Industry Keywords
Commercial LoansFintechInsurance InformationTitle CommitmentsAppraisalsEscrowsLoan FilesConfidentialityTime-Sensitive ProjectsProduct Management
About the role
Key responsibilities & impact- Set up, maintain, and process functions associated with commercial loans
- Analyze each request to determine its intent and the completeness and accuracy of supporting documentation
- Order appraisals and title commitments
- Communicate directly with borrowers for insurance information and preliminary disclosures
- Activate new loans to the core system
- Assist clients in person or by phone
- Process construction and commercial loan draw requests
- Review daily reports and address items as needed
- Follow up for recorded documents, title policies, and insurance to ensure complete loan files
- Manage appraisals, including tracking, annual appraiser reviews, and payment balancing
- Manage escrows, including setup, verification, annual analysis, payments, and updates
- Prepare, track, and monitor adverse action letters
- Process bankruptcies, levies, and disputes
- Review, track, delete, and add covenants
- Process daily mail
- Process paid loans
- Handle loan notices
- Prepare monthly loan reports
- Maintain physical loan files
- Balance the daily loan general ledger
- Perform all other duties as assigned
Requirements
What you’ll need- A minimum of 2 years of relevant work experience in reconcilement or balancing
- 5 years of experience in loan servicing/support
- Knowledge LaserPro, nCino or another document prep or core system
- Treat all data with confidentiality
- Excellent written and verbal communication skills
- Client obsessed mentality
- A passion for fintech and the evolution of the new frontiers of technology and business
- Strong attention to detail and product management skills
- Strong organizational skills with experience in managing multiple time-sensitive projects simultaneously
- Self starter, engaged, proactive and ready to roll up your sleeve
Benefits
Comp & perks- Competitive compensation, including opportunities for equity grants and cash bonus, based on experience, geographic location, and role
- Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
- Paid parental leave
- Flexible vacation policy, including PTO and paid holidays
- A fun and challenging team environment in a dynamic industry with ample opportunities for career growth