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Benefits Specialist
LeadVenture™. Administer and communicate leave of absence programs across all company locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering leave of absence programs, including FMLA and ADA, while ensuring compliance with federal, state, and international regulations. Proficient in managing the end-to-end leave process and collaborating with HR, legal, and third-party administrators.
Highest-signal resume keywords
Leave Of Absence AdministrationFMLA ComplianceADA Interactive Process ManagementHRIS ProficiencyMulti-Country Employment Law Application
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Leave Management SystemsCase TrackingClaims ProcessingRecordkeepingPolicy DevelopmentData Privacy ComplianceLegislative MonitoringMetrics ReportingAccommodation Request ManagementDocumentation Management
Soft Skills
Organizational SkillsAttention To DetailWritten CommunicationVerbal CommunicationDiscretion And Judgment
Tools & Technologies
WorkdayADPServiceNowMicrosoft Office Suite
Certifications & Qualifications
PHRSHRM-CPGPHRCLMS
Industry Keywords
Leave And Accommodation ProgramsEmployee BenefitsData Privacy LawsGlobal HR PracticesThird-Party Administrators
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Administer and communicate leave of absence programs across all company locations
- Serve as the primary contact for employees and managers regarding eligibility, documentation, timelines, and job protections
- Manage leave intake, case tracking, recordkeeping, claims processing, and case resolution
- Own the end-to-end leave and accommodation process globally from intake through return-to-work
- Partner with in-country HR and legal counsel to apply local law correctly
- Coordinate with third-party administrators, insurance carriers, Payroll, Benefits, HR, and Legal
- Ensure accurate pay treatment, benefits continuation, and return-to-work processing
- Monitor legislative changes and translate them into updated policies, processes, and communications
- Maintain confidentiality and comply with applicable data privacy laws, including GDPR and India's Digital Personal Data Protection Act
- Lead the ADA interactive process and manage disability and medical accommodation cases globally
- Track accommodation requests and outcomes
- Develop leave policies, employee communications, FAQs, and manager guidance
- Report leave program metrics and identify trends and improvement opportunities
- Recommend improvements to leave administration technology and workflows
- Train HR business partners and people leaders on leave and accommodation policies and procedures
Requirements
What you’ll need- Bachelor's degree in Human Resource, related field, or equivalent practical experience
- 2+ years of experience administering leave of absence programs, including FMLA, ADA, and state/local leave laws
- Experience administering or coordinating leave/accommodation programs across multiple countries required
- In-depth working knowledge of federal, state, and applicable international leave and accommodation regulations
- Demonstrated experience leading the ADA interactive process and managing accommodation requests end-to-end
- Experience partnering with third-party leave/disability administrators, insurance carriers, and in-country HR or legal partners
- Experience applying local employment law in a multi-country operating environment
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- High degree of discretion and sound judgment handling sensitive and confidential employee information
- Proficiency with HRIS and leave management systems such as Workday, ADP, ServiceNow, or similar
- Proficiency with Microsoft Office Suite
- Must be authorized to work in the United States
- Spanish or Dutch language proficiency is a plus
- PHR, SHRM-CP, GPHR, or CLMS certification is a plus