Site IT Support Supervisor

Lear Corporation

. Provide direct technical support for computer equipment and office applications .

Posted 9/18/2026full-timeFarwell • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support for hardware, software, and network systems, with a focus on maintaining compliance and optimizing IT operations in a manufacturing environment. Proficient in troubleshooting, project management, and implementing network security measures.

Highest-signal resume keywords

Hardware And Network Troubleshooting SkillsWindows Server AdministrationSQL Database ManagementSOX Compliance MaintenanceActive Directory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportNetwork ConfigurationDatabase Software ManagementEthernet Cabling InstallationBackup And Recovery ManagementKPI MonitoringSystem Improvement RecommendationsUser Account ManagementPC ConfigurationCrisis Management

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationStrong Interpersonal SkillsOrganizational SkillsAbility To Multitask

Tools & Technologies

IvantiDataDomainRubrikLearPICSLPSLFG

Industry Keywords

Manufacturing Industry ExperienceAutomotive Industry ExperienceIT OperationsNetwork Security MeasuresProject Management

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide direct technical support for computer equipment and office applications
Configure desktops and install and maintain hardware, software, database software, spreadsheets, and other programs
Troubleshoot hardware, software, and network connectivity issues
Administer the manufacturing unit’s network structure, including Windows Server, SQL, and Deployment Servers
Complete Ivanti requests, production assistance calls, and escalated white-glove support
Install in-house Ethernet cabling and network device structures during emergencies
Assist the Regional IT Manager with KPI monitoring, resolution, and escalation
Plan, coordinate, and implement network security measures
Recommend improvements to systems and network configurations and determine hardware/software requirements
Maintain SOX compliance forms and procedures
Assist with LRP and budget planning and monitor budgets
Log daily shift requests and document new procedures
Monitor backup and recovery tapes and systems, including DataDomain and Rubrik
Serve as first escalation point for IT staff and provide off-hours support via company phone and laptop
Verify and maintain antivirus and utility patches
Assist with crisis situations involving complex technical hardware or software problems
Consult vendors and corporate representatives regarding equipment or service needs
Monitor IT operations and complaints and identify problems requiring attention
Manage Active Directory, user accounts, groups, privileges, events, and logs
Assist with shopfloor application changes, including LearPICS, LPS, and LFG
Configure PCs, printers, scanners, and thin clients
Provide technical support to production, quality, maintenance, shipping, and other departments in a 24/7 environment
Keep abreast of the latest technologies
Remotely support multiple sites concurrently
Travel to locations for support as needed
Plan projects and deployments for multiple locations before travel

Requirements

What you’ll need

Four-year college degree in Information System or six years previous experience in IT field
Hardware and Network Troubleshooting Skills
Manufacturing industry experience preferred
One-year automotive industry experience desirable
Excellent written and verbal communication skills
Strong interpersonal and organizational skills
Ability to work independently or in a team-oriented environment
Ability to adapt to a fast-paced environment and multitask
Ability to act as local Project Manager for major projects (Life Cycle, Launches, Enhancements) (bonus)
Experience leading or supervising small teams (bonus)
Must be legally authorized to work in the United States

Benefits

Comp & perks

Equal opportunity employment practices
Reasonable accommodations in accordance with applicable law