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Virtual Sales Agent
Leevin Group. Prospect for new customers through social media, online communities, referrals, networking, and other channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and customer service, with a strong focus on lead management, negotiation techniques, and achieving conversion targets. Proficient in utilizing CRM systems and digital tools to enhance customer engagement and retention.
Highest-signal resume keywords
Sales ExperienceCustomer ServiceCRM SystemsNegotiation TechniquesIntermediate English Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead ManagementSales ConversionCustomer RetentionBooking Process GuidanceObjection Handling
Soft Skills
ProactiveResults-OrientedSelf-MotivatedOrganizedStrong Communication Skills
Tools & Technologies
CRM SystemsDigital ToolsSocial MediaEmail CommunicationSales Tools
Certifications & Qualifications
Degree in Business AdministrationDegree in SalesDegree in MarketingDegree in Hospitality
Industry Keywords
Student AccommodationHospitalityTourismReal EstateTelemarketing
About the role
Key responsibilities & impact- Prospect for new customers through social media, online communities, referrals, networking, and other channels
- Manage leads by providing assistance, conducting follow-ups, and tracking opportunities through to conversion
- Understand customers’ needs and present suitable accommodation options
- Guide customers through the entire booking process, from initial contact to confirmation
- Identify and overcome objections, using negotiation techniques to maximize conversions
- Keep the CRM and sales pipeline up to date by recording leads, contacts, opportunities, and sales
- Identify opportunities for new bookings, extensions, referrals, and customer retention
- Collaborate with the Sales and Marketing teams, sharing relevant information and feedback
- Achieve individual sales and conversion targets
Requirements
What you’ll need- Previous experience in sales, customer service, business development, telemarketing, hospitality, accommodation, or related fields
- Experience in student accommodation, hospitality, tourism, or real estate is a plus
- Experience with CRM systems and sales tools
- Experience working remotely or in virtual sales is a plus
- A degree in Business Administration, Sales, Marketing, Hospitality, or a related field is a plus
- Intermediate English proficiency (required)
- Comfortable using digital tools, social media, email, and communication platforms
- Proactive and results-oriented
- Self-motivated and organized
- Strong communication skills and a customer-focused approach