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Bilingual Health Navigator – PrEP
Legacy Community Health. Conduct virtual outreach and engagement activities to identify, educate, and recruit individuals who may benefit from PrEP and other HIV prevention services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HIV prevention and care, including PrEP education and patient navigation. Proficient in managing patient caseloads, utilizing Electronic Health Records Systems, and employing effective communication strategies to support diverse populations.
Highest-signal resume keywords
HIV PreventionPatient NavigationElectronic Health Records SystemsMotivational InterviewingBilingual English/Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PrEP EducationData CollectionQuality ImprovementStatisticsGraphical RepresentationAppointment SchedulingBehavior Change StrategiesResource Directory ManagementPerformance MetricsConfidential Information Management
Soft Skills
Excellent Communication SkillsCustomer Service SkillsDecision MakingTask PrioritizationCultural Competence
Tools & Technologies
EHR ToolsTracking SystemsCommunication PlatformsMS Office
Industry Keywords
HIV CarePrEP ServicesHealth EducationPatient RetentionCommunity-Based Resources
About the role
Key responsibilities & impact- Conduct virtual outreach and engagement activities to identify, educate, and recruit individuals who may benefit from PrEP and other HIV prevention services
- Provide remote patient navigation services supporting linkage to PrEP care, including scheduling appointments, coordinating with clinical teams, and guiding patients through the care continuum
- Deliver individualized health education on PrEP, nPEP, HIV prevention, medication adherence, and safer sex practices using evidence-based approaches
- Support patient retention in PrEP care through follow-up, adherence support, appointment reminders, and re-engagement strategies
- Use motivational interviewing, goal setting, and behavior change strategies to reduce barriers and maintain engagement
- Provide referrals and linkage to primary care, behavioral health, pharmacy, financial assistance programs, and community-based resources
- Maintain and update resource directories and referral networks
- Collaborate with providers, pharmacists, and program staff to coordinate care
- Document patient interactions and services in the EHR and other required data systems
- Manage assigned patient caseloads and outreach activities using EHR tools, tracking systems, and communication platforms
- Meet productivity and performance metrics tied to PrEP initiation, retention, outreach, and grant/contract deliverables
- Support grant requirements through data collection, reporting, and quality improvement initiatives
- Participate in team meetings, case reviews, and trainings
- Contribute to virtual education materials and outreach strategies
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent Required
- 3 - 5 years of relevant experience
- Bachelor’s Degree in a related field with a minimum of 1 year of relevant experience preferred
- Demonstrated actions and activities with respect to HIV care and prevention
- Experience providing education to clients of diverse cultures and backgrounds in one-on-one and/or group settings
- Previous experience with Electronic Health Records Systems (EHRS)
- Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire
- Excellent communication skills and customer service skills
- Adept in decision making responsibilities
- Working knowledge and understanding of statistics and graphical representation principles
- Strong computer skills (MS Office)
- Demonstrated competency with an EHRS system
- Ability to manage multiple deadlines and prioritize tasks effectively
- Ongoing discretion and secure information management when accessing confidential and sensitive information
- Ability to demonstrate core competencies of role within 90 days of hire
- Bilingual English/Spanish fluency is desirable
Benefits
Comp & perks- Paid Time Off & Paid Company Holidays
- Medical, Dental, Vision & Life Insurance
- Flexible Spending Account (FSA)
- 403(b) Retirement Plan with Company Match
- Short-Term & Long-Term Disability
- $0 Copay for Legacy Provider visits
- $0 Copay for prescriptions filled at Legacy Pharmacies
- Travel Insurance & Pet Insurance
- Subsidized Gym Membership