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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing high-performing teams within fast-paced operations, focusing on process improvement, data analysis, and automation to enhance operational efficiency and meet tight deadlines.
Highest-signal resume keywords
People LeadershipProcess ImprovementData AnalysisWorkflow AutomationDeadline Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ProcessingAnalytical ThinkingProcess RedesignTrend SpottingRoot Cause Investigation
Soft Skills
Team MotivationDelegationProactive Problem SolvingJudgementCuriosity
Tools & Technologies
ExcelOperational SystemsAI Technology
Industry Keywords
Commercial OperationsHigh-Volume DataWorkflow AutomationTeam Capacity ManagementHybrid Work Model
About the role
Key responsibilities & impact- Lead and develop a high-performing Commercial Operations team
- Set clear priorities, delegate effectively and build a positive team culture
- Own critical commercial operations cycles and ensure high-volume data is reviewed, processed and delivered accurately
- Meet demanding daily and monthly deadlines, particularly month-end deadlines
- Identify bottlenecks and manual processes
- Improve workflows through automation, AI and technology
- Investigate anomalies and determine whether issues originate in data, mapping, logic or process
- Recommend practical solutions to operational problems
- Manage competing priorities and team capacity
- Escalate risks early and challenge or reprioritise work when necessary
- Build scalable processes for increasing volume and complexity
- Maintain accurate tagging and attribution across partner accounts
- Support the wider Commercial organisation
Requirements
What you’ll need- Strong people leadership experience within a fast-paced operations environment
- Ability to delegate, coach, motivate and manage a busy team
- Process-improvement experience, including simplifying, automating or redesigning operational workflows
- Strong analytical and logical thinking
- Comfort working with large volumes of data, spotting trends and anomalies, and investigating root causes
- Confidence working to tight deadlines and managing competing priorities
- Judgement to identify urgent work, defer lower-priority work and escalate issues
- Proactive, solutions-focused approach
- Confidence with Excel and operational systems
- Curiosity to learn new tools quickly and explore automation, technology and AI
- Ability to work in a hybrid model based in Varna, Bulgaria
Benefits
Comp & perks- Engaging development opportunities at all levels
- Tailored flexibility for your work-life balance
- Annual discretionary bonus
- Paid annual leave
- Offices closed between Christmas and New Year's without using annual leave
- Global Legend events
- Global benefits and local perks
- Equal opportunity employer
- Reasonable adjustments throughout the application process