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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and developing Power Apps, Power BI dashboards, and workflow automation using Power Automate and ServiceNow. Proficient in translating business needs into technical solutions while engaging with stakeholders and supporting Agile methodologies.
Highest-signal resume keywords
Microsoft Power AppsPower BIPower AutomateServiceNowAgile/Scrum
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application DevelopmentLow-Code DevelopmentWorkflow AutomationAPIsSQLJavaScriptDashboard DevelopmentBusiness Application DevelopmentTechnical DocumentationUser Acceptance Testing
Soft Skills
Customer-Facing SkillsRequirements-Gathering Skills
Tools & Technologies
ServiceNow Flow DesignerSharePointMicrosoft 365JiraConfluence
Certifications & Qualifications
Microsoft Power Platform CertificationServiceNow CSACertified Application Developer
Industry Keywords
USCGDHSDoDFederal AgenciesNIST 800-53RMFZero TrustFederal Cybersecurity Requirements
Tech Stack
Tools & technologiesCyber SecurityJavaScriptServiceNowSQL
About the role
Key responsibilities & impact- Design, develop, test, and maintain Power Apps and low-code business applications
- Build Power BI dashboards, reports, KPIs, and visualizations for operational and executive decision-making
- Configure and develop ServiceNow workflows, forms, tables, approvals, dashboards, notifications, and application functionality
- Develop workflow automation using Power Automate and ServiceNow Flow Designer
- Engage directly with Coast Guard personnel during TRT Roadshows, conduct rapid discovery sessions, capture requirements, and develop or demonstrate prototype applications and dashboards
- Translate mission and business needs into user stories, technical designs, data models, workflow logic, and application features
- Integrate Power Platform and ServiceNow solutions with SharePoint, Microsoft 365, APIs, databases, and approved enterprise systems
- Support process mapping, MVP development, user acceptance testing, demonstrations, and production transition
- Troubleshoot application, dashboard, workflow, and integration issues
- Develop technical documentation, release notes, user guides, and configuration records
- Participate in Agile planning, backlog refinement, sprint reviews, and retrospectives
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems, or related field and 8-12 years of experience; additional experience may substitute for degree
- 3+ years of application development, low-code development, or workflow automation experience
- Hands-on proficiency with Microsoft Power Apps, Power BI, Power Automate, ServiceNow, and SharePoint / Microsoft 365
- Experience developing dashboards, workflow solutions, and business applications
- Experience with APIs, SQL, JavaScript, or related integration technologies
- Strong customer-facing and requirements-gathering skills
- Ability to travel periodically to Coast Guard locations in support of TRT Roadshows and on-site rapid development activities
- Familiarity with Agile/Scrum and Jira/Confluence
- U.S. Citizenship required
- Ability to obtain and maintain a DHS Public Trust
- Microsoft Power Platform certification preferred
- ServiceNow CSA and/or Certified Application Developer certification preferred
- Experience supporting USCG, DHS, DoD, or other Federal agencies preferred
- Experience delivering rapid prototypes or MVPs in customer-facing workshop or roadshow environments preferred
- Familiarity with Appian, UiPath, or similar automation tools preferred
- Familiarity with NIST 800-53, RMF, Zero Trust, and Federal cybersecurity requirements preferred
Benefits
Comp & perks- Ability to work remotely/telework
- Periodic travel opportunities to Coast Guard locations in support of TRT Roadshows and on-site rapid development activities
