Cloud Service Support Admin – Analyst

Leidos

. Manage and monitor Azure infrastructure, including identity and governance, storage, compute resources, virtual networking, backup operations, data protection labeling, and virtual machine deployment for a large user base .

Posted 10/13/2026full-timeSuffolk • Virginia • United StatesMid-LevelSenior💰 $59,150 - $106,925 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Azure infrastructure and Microsoft 365 SaaS offerings, with a strong focus on security compliance and operational efficiency. Proficient in technical support, incident management, and producing operational reports to enhance service delivery.

Highest-signal resume keywords

Azure Cloud AdministrationMicrosoft 365 AdministrationPowerShell ScriptingData Governance ToolsITIL Framework

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Azure Infrastructure ManagementMicrosoft 365 ConfigurationVirtual Machine DeploymentNetwork ManagementWindows Image ManagementOperational Dashboard ProductionIncident ManagementChange ManagementData Protection LabelingTenant Health Checks

Soft Skills

Superior Organizational SkillsGreat Communication SkillsStrong Attention to Detail

Tools & Technologies

M365 Admin CenterMicrosoft SharePointAzure FirewallPower PlatformMicrosoft Office SuiteData Governance ToolsPurview

Certifications & Qualifications

TOP SECRET Security ClearanceAzure FundamentalsMicrosoft 365 FundamentalsInformation Assurance Technical (IAT) Level II

Industry Keywords

Cloud ComputingNetworkingComplianceCOOP/DR TestingService Operations

Tech Stack

Tools & technologies

AzureCloudITSM

About the role

Key responsibilities & impact

Manage and monitor Azure infrastructure, including identity and governance, storage, compute resources, virtual networking, backup operations, data protection labeling, and virtual machine deployment for a large user base
Perform administrative tasks and manage tenant-wide configuration settings for Microsoft 365 SaaS offerings, including on-premise and cloud systems, network, server, and endpoints
Monitor the M365 Admin Center and related operational/security tools for incidents, outages, feature releases, and alerts; analyze performance and trends to support service operations
Provide support for Teams Live Events, including conferencing and telephony support
Oversee hierarchical management of SharePoint sites
Participate in ITSM roles and activities, including change management, incident management, and problem management
Provide technical support to the Tier 2 service desk
Manage Windows images, including group policy and end-user software
Produce operational dashboards and reports on availability, licensing, and SLA performance
Assist with synchronization, licensing, and access issue remediation within tenant environments
Assist with tenant health checks and documentation for compliance, COOP/DR testing, and governance activities under the direction of senior engineers

Requirements

What you’ll need

Must have a current TOP SECRET Security Clearance
Requires certifications in Azure Fundamentals and Microsoft 365 Fundamentals
Requires BS or Masters degree and 3+ years of experience as an Azure Cloud Administrator in an enterprise level cloud computing environment
Experience with Microsoft Office Suite, PowerShell, Azure Firewall, Microsoft SharePoint, Microsoft Cloud Security, and Data Governance Tools
Basic experience with Power Platform
Working knowledge of Purview and the Information Technology Infrastructure Library (ITIL) Framework
Comprehensive understanding of cloud computing and networking
Superior organizational skills and capable of managing multiple projects
Great communication skills (oral and written)
Strong attention to detail
Information Assurance Technical (IAT) Level II certification preferred