Field Service Engineer

Leidos

. Provide technical support for the development, test, deployment, sustainment, and quality assurance of a complex telecommunication system .

Posted 9/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $73,450 - $132,775 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical support for telecommunication systems, including installation, configuration, and troubleshooting of network components. Proficient in conducting site surveys and ensuring compliance with industry standards and best practices.

Highest-signal resume keywords

Active Secret Security ClearanceCiena Equipment Installation and ConfigurationKnowledge of ANSI/BICSI StandardsProficiency in Microsoft Office, Specifically VisioExperience with DC Power Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Telecommunication System SupportSite Survey ExecutionNetwork Component TroubleshootingInstallation and Configuration of Ciena EquipmentMethod of Procedures DevelopmentQuality Assurance and ControlTechnical DocumentationCable Pulling and TerminationTesting and Validation of Network ComponentsInstallation of Telecommunications Infrastructure

Soft Skills

Strong Analytical SkillsExcellent Written and Oral CommunicationCustomer ResponsivenessTeam CollaborationProblem-Solving Skills

Tools & Technologies

Cisco Network ElementsCiena 6500Ciena 5160Ciena 5171Microsoft Office SuiteVisio

Certifications & Qualifications

DoD Directive 8570 IAT Level II CertificationCompTIA Security+ CEITIL v3 Foundation CertificationBICSI CertificationCiena Certification

Industry Keywords

TelecommunicationsData Center DesignICT CablingInstallation PracticesInformation Technology Systems InstallationTelecommunications Distribution Methods

About the role

Key responsibilities & impact

Provide technical support for the development, test, deployment, sustainment, and quality assurance of a complex telecommunication system
Conduct site surveys and assist with designing installation packages
Conduct equipment and cable installations, administer configurations, provide technical assistance, support commissioning testing, troubleshoot, and resolve network element issues
Assist with development of method of procedures (MOP)
Assist with creation of IBOM, MBOM, and Master TRBOM for site installations
Ensure implementation activities use consistent, proven, and continuously improved processes
Execute TSIP actions to install, integrate, test, activate, and achieve operational readiness
Participate in daily status calls, report accomplishments and project status, identify challenges, and provide projections
Compile information for daily status reports
Conduct site surveys, installations, testing, de-installations, and quality control activities
Perform technically detailed DISN site surveys in CONUS and OCONUS locations to assess site preparedness and develop implementation plans, power requirements, and cost estimates
Conduct installation, de-installation, upgrade, and interface actions for network components at stakeholder locations
Coordinate with users, site/base support, facilities personnel, network managers and controllers, and carriers for installation, cutover, activation, and deactivation planning and execution
Develop Site Survey Reports (SSR) and assist with Site Engineering Solutions (SES)
Assist Logistics with IBOM/MBOM procurement requirements
Configure Cisco, Ciena, and Safenet network elements according to DISA guidelines
Perform hands-on IT&A and quality validation of network components or facilitate remote testing with Operations Engineering
Collaborate with partners on surveys, installations, testing, de-installations, quality control, and customer-ready deliverables
Support senior staff and ensure customer requirements and project milestones are met
Update TSIP packages, including master redline drawings, SES, SSR, 1149, SCL, CLR, and test results
Review project plans, schedules, resources, delivery schedules, estimates, WBS, resource plans, and status reports
Provide technical support to customers and service professionals
Maintain clear and concise oral and written business communications
Travel and work hours outside Monday–Friday as required

Requirements

What you’ll need

Must have an active Secret security clearance
Experience with surveys, installations, pulling and terminating cable, determining and implementing required pin outs, installing and configuring Ciena equipment, cards, power supplies, racks, patch panels, testing, and documenting installations, dressing, and labeling cables, racks, and patch panels
Knowledge of ANSI/BICSI 002 Data Center Design and Implementation Best Practices
Knowledge of ANSI/BICSI N1 Installation Practices for Telecommunications and ICT Cabling and Related Cabling Infrastructure
Knowledge of ANSI/BICSI N3 Planning and Installation Methods for the Bonding and Grounding of Telecommunication and ICT Systems and Infrastructure
Knowledge of Information Technology Systems Installation Methods Manual (ITSIMM)
Knowledge of Telecommunications Distribution Methods Manual (TDMM)
Ability to perform frequent bending, stooping, twisting, turning, and work in unusual positions requiring full body mobility
Working knowledge of Ciena 6500, Ciena 5160, Ciena 5171, and other ancillary equipment
Experience with DC power systems
Proficiency in Microsoft Office, specifically Visio
Strong analytical and problem-solving skills, with excellent written and oral communication skills
Must be responsive to customer issues and requests and willing and able to travel at short notice
Must be able to lift 50 pounds, climb ladders, and perform installation activities
Experience briefing Government customers and stakeholders
Ability to work in a team-focused, fast-paced, dynamic environment
Ability to travel extensively
Typically requires a BS and 4–8 years of prior relevant experience or a Master’s with 2–6 years of prior relevant experience
Preferred: DoD Directive 8570 IAT Level II certification or higher, such as CompTIA Security+ CE
Preferred: ITIL v3 Foundation Certification
Preferred: BICSI certification
Preferred: Field Service Engineering experience
Preferred: Ciena Certification
Must comply with applicable U.S. export control and security regulations