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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise as a Scrum Master with a strong focus on Agile methodologies, technical writing, and documentation for AI, data, and automation initiatives. Proficient in facilitating Scrum ceremonies and translating complex technical concepts for diverse audiences.
Highest-signal resume keywords
Scrum Master ExperienceAgile Project CoordinationTechnical WritingDocumentation DevelopmentStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agile MethodologiesScrum CeremoniesTechnical DocumentationBacklog ManagementUser Story Development
Soft Skills
Organizational SkillsFacilitation SkillsWriting SkillsEditing SkillsCommunication Skills
Tools & Technologies
Microsoft TeamsSharePointJiraPower BIPower Platform
Certifications & Qualifications
Certified ScrumMaster (CSM)SAFe Scrum MasterPMI-ACP
Industry Keywords
AIData AnalyticsCloud ModernizationCybersecurityFederal Government Programs
Tech Stack
Tools & technologiesCloudCyber SecurityServiceNow
About the role
Key responsibilities & impact- Serve as Scrum Master for one or more AI, data, analytics, or automation teams
- Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and release planning
- Partner with Product Owners and technical leads to develop and prioritize epics, features, user stories, acceptance criteria, and sprint objectives
- Remove impediments and coordinate across AI/ML, data, cloud, cybersecurity, architecture, and mission stakeholder teams
- Support rapid MVP and pilot delivery cycles, demonstrations, user feedback, testing, and transition planning
- Develop Agile dashboards and metrics covering backlog health, velocity, milestones, risks, and delivery status
- Develop, edit, and maintain technical documentation for AI, data, automation, and digital modernization initiatives
- Translate complex AI/ML and technical concepts into materials for technical teams, Coast Guard leadership, and mission users
- Produce and maintain technical designs, solution documentation, CONOPS, operational workflows, requirements, user stories, governance procedures, playbooks, lessons learned, after-action reports, executive summaries, and technical briefings
- Maintain documentation version control and configuration in approved repositories such as SharePoint, Confluence, and Jira
- Document AI use-case intake, evaluation, prioritization, and development processes
- Support reusable AI delivery standards, templates, checklists, and playbooks
- Capture model assumptions, limitations, human-in-the-loop requirements, performance measures, and operational acceptance criteria
- Support stakeholder demonstrations and document user feedback, decisions, action items, and recommended next steps
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Engineering, Communications, English, Business, or related field with 4+ years of relevant experience; additional experience may be considered in lieu of a degree
- Demonstrated experience serving as a Scrum Master, Agile Project Coordinator, or Agile Delivery Lead
- Experience facilitating Scrum ceremonies and managing Agile backlogs
- Demonstrated technical writing experience supporting IT, software development, data, AI, cloud, cybersecurity, or digital modernization initiatives
- Experience developing technical documentation, SOPs, user guides, requirements, process documentation, and executive briefing materials
- Ability to translate complex technical information into concise, understandable documentation for technical and non-technical audiences
- Strong organizational, facilitation, writing, editing, and stakeholder communication skills
- Proficiency with Microsoft Teams, SharePoint, Word, PowerPoint, and Excel
- U.S. Citizenship required
- Ability to obtain and maintain a DHS Public Trust
- Preferred: Certified ScrumMaster (CSM), SAFe Scrum Master, PMI-ACP, or similar Agile certification
- Preferred: Experience supporting USCG, DHS, DoD, or other Federal Government programs
- Preferred: Experience supporting AI/ML, Generative AI, data analytics, automation, or cloud modernization teams
- Preferred: Familiarity with AI concepts including LLMs, RAG, agentic AI, model evaluation, and responsible AI
- Preferred: Familiarity with NIST AI RMF, NIST 800-53, Zero Trust, RMF, ATO/cATO, and Federal AI governance requirements
- Preferred: Experience developing documentation in Agile or rapid-prototyping environments
- Preferred: Experience with Section 508-compliant documentation
- Preferred: Familiarity with Power BI, Power Platform, ServiceNow, GitHub, or similar enterprise development and collaboration tools