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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in endpoint management strategies across diverse environments, including Windows, macOS, and mobile platforms, while leading teams to optimize operations and implement security controls. Proficient in managing large-scale endpoint environments and driving modernization initiatives through automation and cloud-native solutions.
Highest-signal resume keywords
Microsoft Intune (GCC-High)SCCM/MECMEndpoint ManagementCloud Management InitiativesLeadership and Team Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Endpoint EngineeringDevice Lifecycle ManagementVulnerability ManagementPatch ManagementConfiguration ManagementActive DirectoryMobile Device ManagementPlatform Lifecycle ManagementDigital Employee ExperienceAutomation Technologies
Soft Skills
LeadershipCommunicationStakeholder ManagementFinancial Management
Tools & Technologies
Jamf ProAzure Virtual DesktopsCitrix VDIServiceNowNexthink
Certifications & Qualifications
Microsoft CertificationsITIL CertificationsCybersecurity Certifications
Industry Keywords
Endpoint GovernanceCompliance ProgramsOperational MetricsEnterprise EnvironmentM&A Activity
Tech Stack
Tools & technologiesAzureCitrixCloudCyber SecurityJamfLinuxMacOSServiceNow
About the role
Key responsibilities & impact- Define and execute the enterprise endpoint management strategy for Windows, macOS, mobile, and virtual desktop environments
- Lead the design, implementation, and optimization of endpoint management platforms including Microsoft Intune (GCC-High), SCCM/MECM, Jamf, Azure Virtual Desktops, Citrix VDI or similar, and related technologies
- Drive endpoint modernization initiatives, including cloud-native management, imaging automation, and device lifecycle management
- Establish and maintain standards for device provisioning, configuration management, software deployment, patching, compliance, and endpoint governance
- Oversee endpoint operations supporting an enterprise environment of 35k+ endpoints
- Partner with Cybersecurity and compliance teams to implement endpoint security controls, vulnerability management, patch compliance, encryption, EDR, and related controls
- Drive adoption of automation, self-healing technologies, and Digital Employee Experience capabilities
- Establish and monitor operational metrics, endpoint health indicators, and employee experience measures
- Lead, mentor, and develop a team of endpoint engineers and administrators
- Collaborate with Infrastructure, Security, Service Management, End User Services, and business stakeholders
- Manage vendor relationships, technology roadmaps, budgets, and strategic investments
- Communicate technical strategy, operational performance, and transformation initiatives to senior leadership
Requirements
What you’ll need- U.S. Citizenship is required
- Bachelor's degree in Information Technology, Computer Science, or Engineering, coupled with 8+ years of relevant experience; equivalent relevant experience may be considered in lieu of a degree
- 8+ years of experience in endpoint management, endpoint engineering, workplace technology, or infrastructure operations
- 4+ years of experience managing engineering and operations teams that manage endpoints in a large environment of 20k+ endpoints
- Deep expertise with Microsoft Intune (GCC-High), SCCM/MECM, Jamf Pro, Mobile Device Management technologies, Azure Virtual Desktops, Citrix VDI or similar, Active Directory, and Entra ID
- Strong knowledge of Windows OS, macOS, Linux preferred, and platform lifecycle management
- Experience leading endpoint modernization and cloud management initiatives
- Experience implementing endpoint security controls, vulnerability management, patch management, and compliance programs
- Experience leading large and complex endpoint migrations to support M&A activity
- Strong leadership, communication, stakeholder management, and financial management skills
- Preferred: experience with Digital Employee Experience platforms such as Nexthink
- Preferred: experience with ServiceNow and ITIL-based service management practices
- Preferred: experience with AI-driven workplace technologies and automation platforms
- Relevant Microsoft, ITIL, or cybersecurity certifications preferred
