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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in providing customer support for Automated Logistics Management Support System (ALMSS) and related logistics functions, with a strong focus on problem resolution and user training. Possesses a solid understanding of supply chain management systems and compliance requirements within the defense logistics sector.
Highest-signal resume keywords
ALMSS ExperienceSupply Chain Management FunctionsDoD Secret Security ClearanceUser Training SupportLogistics Policy Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics Support Issue ResolutionInformation Analysis SupportSystem Portfolio ManagementContingency ProcessingDLA Transaction Services SCM Interface FormatsAir Force Stock Control System (D035)Air Force Master Item Identification Control System (D043)Enterprise Solution-Supply (ES-S)Standard Base Supply System (SBSS)Legacy ALMSS Functionality Knowledge
Soft Skills
Customer Expectation ManagementProblem Detection and ResolutionCollaboration with Government Officials
Certifications & Qualifications
Bachelor's DegreeMaster's DegreeActive DoD Secret Security Clearance
Industry Keywords
Defense Logistics Agency (DLA)Air Force Supply LogisticsProgram Management OfficeSupply Chain ManagementLogistics Policy Changes
About the role
Key responsibilities & impact- Provide customer and user support for the Automated Logistics Management Support System (ALMSS)
- Assist in providing daily technical/procedural assistance to over 85 on-site and 180 remote users at over 50 global locations
- Identify and resolve ALMSS-related logistics support issues associated with over 300 Supply Chain Management functions and 10 major system interfaces
- Provide information analysis support for the Program Management Office
- Provide initial and follow-on training support for complex functions and new enhancements
- Monitor Air Force supply logistics policy changes affecting ALMSS or business opportunities
- Work closely with the government ALMSS program manager, engineer, and logistics branch leads
- Manage ALMSS customer expectations and ensure early detection/resolution of problems
- Assist with program support activities including user issues, system portfolio management, contingency processing, Predator/Reaper ICP transition, and FIAR compliance
- Clarify logistics support issues for system operations and software development staff
- Support the ALMSS modernization team with Legacy ALMSS functionality knowledge
- Travel to the customer site in Warner Robins, Georgia within 24 hours notice
Requirements
What you’ll need- Bachelor's degree and 8 or more years related experience or Masters degree with 6 or more years experience
- Additional years of experience may offset the degree requirements
- Active DoD Secret security clearance required
- Experience with ALMSS, Enterprise Solution-Supply (ES-S), Standard Base Supply System (SBSS)
- Experience with Defense Logistics Agency (DLA) wholesale system
- Experience with Air Force Stock Control System (D035)
- Experience with Air Force Master Item Identification Control System (D043)
- Experience with DLA Transaction Services SCM interface formats
- Ideal candidate located within the travel region of Robins Air Force Base, Warner Robins, GA
- Ability to travel to customer site in Warner Robins, Georgia within 24 hours notice