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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilitating agile teams using SAFe methodologies, ensuring adherence to Scrum processes, and fostering high-performing team dynamics. Possesses strong communication skills and the ability to mentor junior Scrum Masters while driving continuous improvement and agile maturity.
Highest-signal resume keywords
SAFe MethodologyCertified Scrum Master (CSM)Agile Project Management Tools (Jira)Team Dynamics CoachingDoD Secret Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scrum FacilitationKanban ImplementationAgile CoachingUser Story DevelopmentContinuous ImprovementTest AutomationContinuous IntegrationContinuous DeploymentDevOps/DevSecOpsAgile Metrics Collection
Soft Skills
Excellent Communication SkillsTime ManagementTeamworkMentoringProblem Solving
Tools & Technologies
JiraConfluenceServiceNowAWS CloudGit
Certifications & Qualifications
SAFe Scrum Master (SSM)PMI-ACPITIL Foundation Certification
Industry Keywords
Agile Release TrainPI PlanningDefinition of DoneSoftware DevelopmentMultidisciplinary Teams
Tech Stack
Tools & technologiesAWSCloudServiceNow
About the role
Key responsibilities & impact- Facilitate one large, complex agile team or several small agile teams within an Agile Release Train using SAFe
- Educate teams in Scrum or Kanban and ensure agile processes are followed
- Remove impediments and foster high-performing team dynamics, continuous flow, and continuous improvement
- Ensure team commitments from PI Planning are met
- Facilitate horizontal communication and lead issue analysis, triage, mitigation, and process improvements
- Facilitate self-organizing teams and protect them from scope creep during PI execution
- Coordinate with Release Train Engineers, Project Managers, Product Owners, other ART teams, and management
- Support and enforce Scrum processes and rules
- Ensure understanding and achievement of the Definition of Done
- Lead SAFe ceremonies including backlog grooming, sprint planning, sprint reviews, demos, retrospectives, and PI planning
- Work with Product Owners to prioritize features and develop user stories meeting acceptance criteria
- Maintain and generate team information radiators
- Collect, share, and improve team metrics
- Coach teams on agile and Scrum principles and guide them toward agile maturity
- Observe team dynamics and coach teams to improve productivity
- Promote knowledge sharing, pair-programming, cross-functional training, teamwork, and sprint goal achievement
- Mentor junior Scrum Masters throughout projects
Requirements
What you’ll need- Requires a US Citizenship
- Must hold an active DoD Secret clearance
- Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support
- Bachelor’s Degree with 8–12 years of relevant experience or master’s with 6–10 years of prior relevant experience; additional years of work experience in lieu of degree is acceptable
- Ability to work effectively across multidisciplinary teams
- Experience working as a Scrum Master on a software development or other technical team
- Certified Scrum Master (CSM), SAFe Scrum Master (SSM) or similar agile project management certification (PMI-ACP)
- Experience using agile project management tools such as Jira
- Excellent written, verbal, and interpersonal communication skills, and time management skills
- Ability to thrive in a fast-paced environment across diverse systems and groups
- Willingness to assist and train junior Scrum Masters
- Preferred: exposure to ServiceNow applications including TSM, TNI, and OMT modules
- Preferred: experience with JIRA, Git, and Confluence
- Preferred: understanding of ITIL foundation or ITIL certification
- Preferred: AWS cloud and ServiceNow certifications
- Preferred: bachelor’s degree in a technical field
- Preferred: experience with large software systems including hardware integration and test
- Preferred: experience with multidisciplinary technical development teams
- Preferred: experience using SAFe as the agile development methodology
- Preferred: experience migrating from a legacy application to a new application
- Preferred: experience affecting organizational change toward agile adoption
- Preferred: experience applying test automation, test-driven development, continuous integration, and continuous deployment
- Preferred: experience using Kanban to improve flow on support teams
- Preferred: experience with DevOps/DevSecOps and CI/CD implementation