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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in ServiceNow platform architecture, technical standards, and integration patterns, while effectively mentoring technical staff and communicating strategies to leadership. Holds relevant certifications and possesses a strong background in governance and complex problem resolution.
Highest-signal resume keywords
ServiceNow DevelopmentServiceNow ArchitectureTechnical Standards LeadershipExcellent Communication SkillsServiceNow Certified Technical Architect
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow DevelopmentServiceNow ArchitectureIntegration PatternsData ModelsTechnical Governance StandardsComplex Problem ResolutionArchitectural ReviewTechnical Direction
Soft Skills
MentoringCommunication
Tools & Technologies
ServiceNow
Certifications & Qualifications
ServiceNow Certified Technical ArchitectServiceNow Certified Master ArchitectServiceNow Certified Application DeveloperServiceNow CIS Certifications
Industry Keywords
Citizen Developer ProgramTechnical GovernanceArchitecture ReviewsExecutive Leadership
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Design and maintain overall ServiceNow platform architecture and technical standards.
- Define integration patterns, data models, and technical governance standards.
- Provide architectural review and guidance on complex builds and integrations.
- Own governance standards and guardrails for the Citizen Developer program.
- Lead resolution of highly complex technical problems requiring original or innovative approaches.
- Mentor and provide technical direction to developers and other technical staff.
- Serve as subject matter expert and represent the platform in architecture/governance reviews.
- Communicate technical strategy and risk to technical and executive leadership.
Requirements
What you’ll need- Bachelor's degree and 12+ years of relevant experience; additional years of experience may be substituted in lieu of a degree.
- Deep hands-on ServiceNow development and architecture experience.
- Demonstrated experience setting technical standards and leading other technical staff.
- Excellent communication skills, including experience presenting to senior/executive leadership.
- U.S. citizenship required.
- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred.
- ServiceNow Certified Application Developer (CAD) preferred.
- One or more ServiceNow CIS certifications (e.g., CIS-ITSM, CIS-IRM) preferred.
Benefits
Comp & perks- Full time telework from any U.S. based location
