ServiceNow Release Manager

Leidos

. Plan and guide cross-functional teams executing project tasks using Lean Agile principles .

Posted 10/30/2026full-timeUnited StatesMid-LevelSenior💰 $116,350 - $210,325 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile methodologies, release management, and cross-functional team collaboration within a DoD environment. Proficient in process mapping, project management, and utilizing tools like Jira and AWS to drive successful project execution.

Highest-signal resume keywords

Agile MethodologiesRelease ManagementProcess MappingJiraAWS Cloud Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingRelease ManagementProject ManagementData-Driven OperationsCI/CD PipelinesDevOps/DevSecOpsConfiguration as CodeInfrastructure as CodeBig Data ApplicationsNetwork Device Configurations

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationCollaboration Across DisciplinesAttention to DetailAbility to Work Under Deadlines

Tools & Technologies

JiraXrayConfluenceGitElastic/KibanaAWS

Certifications & Qualifications

DoD Secret ClearanceSecurity+

Industry Keywords

DoD EnvironmentCybersecurityData ProtectionGovernanceDISA Networks

Tech Stack

Tools & technologies

AWSCloudCyber Security

About the role

Key responsibilities & impact

Plan and guide cross-functional teams executing project tasks using Lean Agile principles
Collaborate with Product Owners, requirements teams, development teams, process owners, technical leads, and stakeholders
Manage all minor and significant releases
Lead the release management process, including assessment, analysis, planning, and design of release packages and update sets
Assess release risks and drive cross-team planning, coordination, and impediment resolution
Coach teams on release processes and resolve process issues
Build product roadmaps in Jira
Develop metrics and reports tracking sprint, project, and program execution
Implement Agile methodologies to improve software delivery
Manage stakeholders and complex incidents
Work with End Users, Software, Data, and DevOps Engineers, and Data Scientists
Define processes for technical platforms, system specifications, input/output, and hardware/software compatibility
Identify As-Is processes and create To-Be processes with Product Owners, SMEs, and developers
Track and update user stories in Atlassian Jira
Develop business process maps using standard methodologies and toolsets
Monitor and report technical variances and facilitate resolution of technical issues
Coordinate AI initiatives, dependencies, roadmaps, user stories, milestones, deliverables, demonstrations, and stakeholder feedback across teams
Ensure AI initiatives meet cybersecurity, data protection, and governance requirements
Report consolidated AI initiative status to leadership and track adoption, effectiveness, and benefits

Requirements

What you’ll need

US Citizenship
Active DoD Secret clearance
Active security certification meeting DoD 8570 IAT Level II or higher, such as Security+
Bachelor’s Degree with 8–12 years of relevant experience, or master’s with 6–10 years of prior relevant experience; additional years of work experience in lieu of degree acceptable
Experience in process mapping
Experience in architecture, design, development, and delivery of data-driven operations capabilities within a DoD environment
Experience identifying and tracking project task dependencies, risks, and mitigations
Experience estimating level of effort to feed a projected project schedule
Experience working with highly technical teams in dynamic, fast-paced environments
Experience with JIRA, Xray, Confluence, and Git repositories
Strong written and verbal communication skills
Ability to work with strict deadlines
Ability to collaborate across disciplines and varying levels of technical experience
Knowledge of CI/CD pipelines and practices
High attention to detail and accuracy
Ability to manage multiple releases simultaneously
Organizational and project management skills
Experience with DISA and DoD networks
Experience with AWS cloud services and enterprise implementations
Experience with big data applications
Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation
Experience with Elastic/Kibana
Understanding of network routing devices and network device configurations