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Leidos

Systems Administrator/Helpdesk Engineer

Leidos

. Provide Tier 1 and Tier 2 helpdesk support for users, resolving hardware, software, network, and system-related issues .

Posted 9/16/2026full-timeGaithersburg • Arizona • United StatesJuniorMid-Level💰 $73,450 - $132,775 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing Tier 1 and Tier 2 helpdesk support, managing user accounts, and maintaining system performance across Windows and Linux environments. Proficient in automation, scripting, and compliance with security standards in classified settings.

Highest-signal resume keywords
Active Top Secret/SCI ClearanceDoD 8570 IAT Level II or III CertificationWindows Server AdministrationLinux System AdministrationAutomation and Scripting (Ansible, PowerShell, Python)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Windows Server AdministrationLinux System AdministrationAutomation and ScriptingVirtualization Platforms (VMware, KVM)Cloud Platforms (AWS GovCloud, Azure Government)TroubleshootingSystem HardeningIncident ResponseConfiguration ManagementIdentity/Access Management
Soft Skills
CollaborationDocumentationProblem-SolvingCustomer Experience EnhancementProcess Improvement
Tools & Technologies
Active DirectoryTicketing SystemsACAS ScansInfrastructure as CodeConfiguration Management Tools
Certifications & Qualifications
DoD 8570 IAT Level II CertificationDoD 8570 IAT Level III CertificationSecurity+ CECASP+CISSP
Industry Keywords
STIG ComplianceRMF ProcessesIC EnvironmentsDoD Classified EnvironmentsDisaster Recovery

Tech Stack

Tools & technologies
AnsibleAWSAzureCloudCyber SecurityLinuxPythonVMware

About the role

Key responsibilities & impact
  • Provide Tier 1 and Tier 2 helpdesk support for users, resolving hardware, software, network, and system-related issues
  • Install, configure, maintain, and troubleshoot Windows and Linux workstations and servers
  • Manage user accounts, permissions, and access controls using Active Directory and related identity management tools
  • Monitor system performance, identify issues proactively, and implement corrective actions to maintain system availability
  • Install software updates, security patches, and operating system upgrades
  • Document incidents, service requests, troubleshooting procedures, and system changes using established ticketing systems
  • Collaborate with systems engineers, cybersecurity personnel, and network administrators to resolve complex technical issues
  • Support system backups, disaster recovery activities, and configuration management processes
  • Assist with workstation deployments, hardware refreshes, asset management, and inventory tracking
  • Participate in on-call support and scheduled maintenance activities
  • Oversee and maintain automation scripts and infrastructure as code
  • Maintain system documentation, configuration baselines, and support CM and RM activities
  • Participate in security audits, incident response, and operational readiness activities
  • Contribute to continuous process improvements that enhance customer experience and operational efficiency

Requirements

What you’ll need
  • Active Top Secret/SCI with the ability to successfully pass a Polygraph examination
  • US citizenship is required per contract
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related discipline and 4-8 years of prior relevant experience or Master’s with 2-6 years of prior relevant experience
  • Experience may be exchanged for degree requirements
  • DoD 8570 IAT Level II or III certification (e.g., Security+ CE, CASP+, CISSP)
  • Experience with cloud platforms (AWS GovCloud, Azure Government) and hybrid cloud environments
  • Experience with Linux (Red Hat Enterprise Linux or CentOS) and Windows Server platform system administration
  • Experience with virtualization platforms (VMware, KVM) and management tools
  • Experience with automation and scripting (Ansible, Bash, PowerShell, Python)
  • Familiarity with STIG compliance, system hardening, ACAS scans, and RMF processes
  • Strong understanding of enterprise networking, identity/access management, and storage concepts
  • Proven ability to troubleshoot, document, and lead systems-related projects independently
  • Experience supporting IC or DoD classified environments

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Leidos Website LinkedIn All Job Openings 10,000+ employees Founded 1969 🏥 Healthcare 💼 Consulting 📦 Logistics Healthcare
  • Consulting
  • Logistics Leidos is a leading systems integrator in science, technology, and engineering, providing solutions that transform and enable the missions of its customers. The company operates across various markets, including aviation, defense, energy, government, healthcare, intelligence, science, and space. Leidos is involved in AI, digital modernization, cyber operations, and integrated and mission software systems. With a commitment to diversity, equity, inclusion, and sustainability, Leidos also engages in charitable efforts and community enrichment programs. Additionally, it contributes to developing solutions for counter-unmanned aerial systems and electric vehicle infrastructure for military applications. Systems Administrator/Helpdesk Engineer 🔥 24 minutes ago 🏢 Gaithersburg – Onsite 💵 $73.5k - $132.8k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ⌨️ Systems Administrator 🦅 H1B Visa Sponsor 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Provide Tier 1 and Tier 2 helpdesk support for users, resolving hardware, software, network, and system-related issues
  • Install, configure, maintain, and troubleshoot Windows and Linux workstations and servers
  • Manage user accounts, permissions, and access controls using Active Directory and related identity management tools
  • Monitor system performance, identify issues proactively, and implement corrective actions to maintain system availability
  • Install software updates, security patches, and operating system upgrades
  • Document incidents, service requests, troubleshooting procedures, and system changes using established ticketing systems
  • Collaborate with systems engineers, cybersecurity personnel, and network administrators to resolve complex technical issues
  • Support system backups, disaster recovery activities, and configuration management processes
  • Assist with workstation deployments, hardware refreshes, asset management, and inventory tracking
  • Participate in on-call support and scheduled maintenance activities
  • Oversee and maintain automation scripts and infrastructure as code
  • Maintain system documentation, configuration baselines, and support CM and RM activities
  • Participate in security audits, incident response, and operational readiness activities
  • Contribute to continuous process improvements that enhance customer experience and operational efficiency 🎯 Requirements
  • Active Top Secret/SCI with the ability to successfully pass a Polygraph examination
  • US citizenship is required per contract
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related discipline and 4-8 years of prior relevant experience or Master’s with 2-6 years of prior relevant experience
  • Experience may be exchanged for degree requirements
  • DoD 8570 IAT Level II or III certification (e.g., Security+ CE, CASP+, CISSP)
  • Experience with cloud platforms (AWS GovCloud, Azure Government) and hybrid cloud environments
  • Experience with Linux (Red Hat Enterprise Linux or CentOS) and Windows Server platform system administration
  • Experience with virtualization platforms (VMware, KVM) and management tools
  • Experience with automation and scripting (Ansible, Bash, PowerShell, Python)
  • Familiarity with STIG compliance, system hardening, ACAS scans, and RMF processes
  • Strong understanding of enterprise networking, identity/access management, and storage concepts
  • Proven ability to troubleshoot, document, and lead systems-related projects independently
  • Experience supporting IC or DoD classified environments Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Systems Administrator Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs