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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise architecture, systems integration, and cloud architecture, with a strong focus on developing architecture diagrams, roadmaps, and implementation recommendations. Proficient in ServiceNow Strategic Portfolio Management and applying Human-Centered Design practices to enhance customer experience.
Highest-signal resume keywords
Enterprise ArchitectureServiceNow Strategic Portfolio ManagementCloud ArchitectureAPI ManagementAgile Product Delivery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Architecture DiagramsSystems IntegrationData IntegrationAlternatives AnalysesTechnical StandardsImplementation RecommendationsSecure Data IntegrationInfrastructure as CodeCI/CDAutomation
Soft Skills
Analytical SkillsFacilitation SkillsDocumentation SkillsCommunication Skills
Tools & Technologies
Azure DevOpsAWS GovCloudWSO2 API ManagerJenkinsAnsibleDockerSplunk
Certifications & Qualifications
Architecture TrainingCloud TrainingAgile TrainingDevOps TrainingSecurity TrainingProduct Management TrainingAPI Management Training
Industry Keywords
Federal Enterprise ArchitectureGovernance EnvironmentsCustomer ExperienceHuman-Centered DesignEmerging Technologies
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudCyber SecurityDockerJenkinsServiceNowSplunk
About the role
Key responsibilities & impact- Design and integrate systems, applications, platforms, APIs, data services, and supporting technical capabilities
- Support enterprise, application, data, solution, technical, and business architecture activities
- Develop architecture diagrams, models, standards, interface definitions, recommendations, and implementation guidance
- Administer and maintain approved content in OJP’s Enterprise Architecture Repository, including content management, user support, artifact maintenance, and ServiceNow integration support
- Develop Alternatives Analyses for IT Demand requests, tools, platforms, and technical approaches
- Develop product, platform, solution, and technology roadmaps aligned to current-state and target-state architectures
- Support functional data management in ServiceNow Strategic Portfolio Management, including fiscal calendars, templates, metadata, and portfolio-related information
- Incorporate Customer Experience and Human-Centered Design practices into business analysis and requirements gathering
- Support OJP governance forums through agenda and material preparation, meeting facilitation, minutes, action-item tracking, SharePoint posting, and stakeholder communications
- Support IT change-management and enterprise IT risk-management activities
- Support secure data integration and API architecture using web-service, authentication, authorization, and provisioning standards
- Partner with engineering and DevOps teams on cloud architecture, Infrastructure as Code, compliance-as-code, automated testing, CI/CD, monitoring, resilience, and cost optimization
- Analyze current-state technologies to reduce duplication, standardize technologies, simplify integration, improve interoperability, and reduce lifecycle cost
- Conduct technical research, prototypes, pilots, and code-based proofs of concept involving emerging technologies
- Develop architecture documentation, standards, knowledge articles, case studies, decision materials, roadmaps, and recommendations
- Provide coaching and knowledge transfer to OJP stakeholders on architecture, product, Agile, engineering, data integration, and related technical practices
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Science, Cybersecurity, or a related technical discipline, or equivalent relevant experience, consistent with applicable labor-category requirements
- Minimum eight (8) years of progressively responsible experience designing, integrating, architecting, modernizing, or supporting complex enterprise systems
- Demonstrated experience supporting ServiceNow Strategic Portfolio Management (SPM) functional capabilities, portfolio or demand-management processes, or comparable enterprise portfolio-management platforms
- Demonstrated expertise in at least one relevant domain such as enterprise architecture, solution architecture, systems integration, data integration, cloud architecture, DevSecOps, API management, cybersecurity, or platform engineering
- Experience developing architecture diagrams, models, interface definitions, technical standards, Alternatives Analyses, roadmaps, and implementation recommendations
- Experience supporting system integration using APIs, web services, identity and access technologies, and modern application architectures
- Experience translating business and customer needs into technical requirements and solution recommendations
- Working knowledge of cloud computing, Agile product delivery, CI/CD, automation, Infrastructure as Code, and secure-development concepts
- Strong analytical, facilitation, documentation, and communication skills with the ability to advise multidisciplinary technical and business teams
- Must satisfy the citizenship, residency, background-investigation, and Public Trust requirements applicable to the task order
- Preferred: Experience supporting DOJ, OJP, Federal OCIO organizations, or Federal enterprise architecture and governance environments
- Preferred: Experience administering or supporting an Enterprise Architecture Repository, including architecture content management, user support, or integrations with enterprise-management platforms
- Preferred: Experience with Azure DevOps, AWS GovCloud, WSO2 API Manager, Jenkins, Ansible, Docker, Splunk, or comparable technologies
- Preferred: Experience supporting architecture review boards, portfolio boards, standards bodies, product steering groups, technology evaluations, or portfolio-rationalization efforts
- Preferred: Experience applying Customer Experience or Human-Centered Design practices to requirements analysis and solution design
- Preferred: Familiarity with artificial intelligence, machine learning, automation, cloud, low-code or no-code, or other emerging-technology evaluation
- Preferred: Relevant architecture, cloud, Agile, DevOps, security, product-management, or API-management training or certifications
