Partnership Director

LEMNIS

. Develop and maintain an end-to-end understanding of each partner, including institutional priorities, contracted services, use cases, adoption, performance, and partnership history .

Posted 11/3/2026full-timeRemote • United StatesLead💰 $150,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex institutional relationships and account retention, with a strong focus on stakeholder engagement, renewal negotiation, and translating partner feedback into actionable business requirements. Proficient in collaborating with cross-functional teams to drive partner success and growth.

Highest-signal resume keywords

Account ManagementStakeholder MappingRenewal NegotiationHigher Education PrioritiesCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account PlanningPerformance Data AnalysisRenewal Process ManagementRevenue Retention TrackingSuccess Measure Establishment

Soft Skills

Relationship BuildingSound JudgmentCoaching

Tools & Technologies

CRM Management

Industry Keywords

Institutional Decision-MakingBudget CyclesPartner HealthExecutive EngagementExpansion Opportunities

About the role

Key responsibilities & impact

Develop and maintain an end-to-end understanding of each partner, including institutional priorities, contracted services, use cases, adoption, performance, and partnership history
Build relationships across executive sponsors, operational leaders, and day-to-day users
Lead the renewal process from early planning through completion, coordinating on pricing, contracting, and execution
Establish renewal timelines and secure institutional commitment
Track gross revenue retention and partner health, maintaining renewal forecasts and explaining account-level risks
Lead business reviews connecting Mainstay’s work to partner results
Establish shared success measures and assess progress against institutional outcomes
Partner with Sales to qualify and pursue expansion opportunities
Coordinate introductions and joint account conversations
Work with Product and Operations to surface issues, communicate partner needs, and coordinate resolution
Translate partner feedback into business requirements and explain product capabilities, limitations, and roadmap direction
Partner with Sales and Implementation on new-account handoffs
Manage and coach assigned Partner Operations Managers
Maintain complete and current account records in Mainstay’s CRM

Requirements

What you’ll need

Demonstrated success managing complex institutional relationships and retaining accounts
Strong account management skills, including stakeholder mapping, account planning, executive engagement, and renewal negotiation
Ability to connect product usage and performance data to measurable partner value
Experience collaborating with Sales to grow existing accounts
Sound judgment and the ability to lead cross-functional resolution of partner issues
Strong understanding of higher education priorities, institutional decision-making, and budget cycles