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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills in monitoring trading activity and operational workflows while ensuring compliance with regulatory standards. Exhibits a detail-oriented and structured approach to problem-solving and documentation in financial operations.
Highest-signal resume keywords
Regulatory ComplianceOperational WorkflowsData AnalysisFinancial Markets KnowledgeCustomer Operations Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data PreparationDocumentation MaintenanceIssue InvestigationWorkflow ImprovementOperational Process Testing
Soft Skills
Detail-OrientedCuriosityReliabilityCollaborative ApproachLearning Mindset
Industry Keywords
InvestingFinancial ProductsBrokerageCustomer AccountsIdentity Verification
About the role
Key responsibilities & impact- Support daily Investing and Customer Operations
- Monitor trading activity and operational workflows
- Identify unusual activity, failed or rejected orders, and data discrepancies
- Investigate issues and escalate findings
- Prepare data and maintain documentation and evidence for regulatory and compliance-related tasks
- Track recurring regulatory and compliance-related follow-ups
- Support cross-functional projects and questions involving Operations, Product, Engineering, and Compliance
- Test process changes, gather information, and coordinate open items
- Identify workflow improvements and update operational documentation
- Process partner requests relating to customer accounts and customer-data changes
- Route complex cases to the appropriate colleagues
- Support identity-verification workflows and review operational work for quality assurance and compliance
Requirements
What you’ll need- Currently enrolled at a German university in business administration, economics, operations, or a similar degree program
- Will remain enrolled for at least one more year
- Curiosity about investing, financial markets, and brokerage
- Familiarity with financial products or operational processes is a plus
- Careful, structured, and detail-oriented working style
- Reliability and ownership of tasks
- Learning and growth mindset
- Hands-on, collaborative approach
- Based in Berlin and available to work in a hybrid setup with regular time in the office
Benefits
Comp & perks- Fixed compensation of €15–17 per hour
- Flexible working hours adapted to class schedules and exam periods
- Hybrid work setup in Berlin
- Regular mentorship and stretch opportunities
- Career development framework with frequent feedback conversations
- Inclusive workplace culture
- Company breakfasts and annual offsites
- Remote work from anywhere in the EU for up to 10 consecutive days at a time and up to 60 days per year