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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing troubled commercial and SBA loan portfolios, with a strong focus on developing and executing effective workout and restructuring strategies. Proficient in OREO management and regulatory compliance, with advanced analytical and negotiation skills to maximize recoveries and mitigate risks.
Highest-signal resume keywords
Troubled Loan ManagementWorkout and Restructuring StrategiesOREO ManagementSBA WorkoutsRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Portfolio ManagementCollection LitigationForeclosure Process ManagementFinancial AnalysisNegotiation SkillsUnderwriting SkillsSBA Standard Operating ProceduresCharge-Off Request PreparationSkip TracingCollateral Valuation
Soft Skills
Analytical SkillsOrganizational SkillsRelationship ManagementProblem-Solving SkillsTime Management
Tools & Technologies
ExcelLoan Servicing Systems
Industry Keywords
Commercial LoansSBA LoansNon-Performing LoansBankruptcyForeclosuresReceivershipsJudicial ForeclosuresNon-Judicial ForeclosuresCharge-OffsOREO Operations
About the role
Key responsibilities & impact- Manage, monitor, and resolve troubled commercial, real estate, and government-guaranteed loan assets across CORE and SBA portfolios
- Develop and execute workout, restructuring, liquidation, and recovery strategies to preserve principal, maximize recoveries, ensure regulatory compliance, and mitigate loss exposure
- Serve as primary point of contact for internal and external communications related to distressed credits
- Administer portfolios of problem and non-performing loans
- Assess problem loan situations through borrower discussions, business contacts, and loan file reviews
- Develop action plans involving restructurings, forbearances, legal actions, settlements, foreclosures, liquidations, note sales, and other resolution strategies
- Negotiate with borrowers and guarantors to maximize workout and liquidation outcomes
- Prepare charge-off requests for management approval
- Perform collection calls, track conversations, send written correspondence, and conduct skip tracing when required
- Work with counsel, trustees, foreclosure personnel, and internal or external professionals
- Prepare default letters, pre-negotiation agreements, and workout agreements
- Collect and analyze information for loan workouts, collateral liquidation, and legal actions
- Monitor bankruptcies, foreclosures, forbearances, settlements, and modifications
- Manage all stages of the foreclosure process and charged-off loan collections
- Manage OREO operations, including valuation, impairment analysis, property management, disposition strategies, and liquidation activities
- Prepare monthly OREO status reports and coordinate property management, repairs, improvements, entitlements, approvals, and sales activities
- Oversee disposition of foreclosed properties and repossessed assets
- Review the company’s loan portfolio and ensure periodic loan reviews are completed
- Collect updated borrower financial information and follow up on credit reports, tax returns, financial statements, property taxes, and insurance
- Ensure proper title insurance is obtained and maintained
- Grade loans based on periodic reviews and analyze collateral value
- Review appraisals, market data, business evaluation reports, accounts receivable audits, and operating statements
- Perform other duties as assigned to support department operations
Requirements
What you’ll need- Bachelor’s degree in business administration, accounting, finance or a related field
- Minimum 5 years of experience managing troubled commercial and/or SBA loan portfolios within a bank, CDFI, non-bank lender, or similar lending environment
- Demonstrated history of successful problem asset resolution and risk management, including developing and implementing strategies and action plans to resolve problem loans and reduce company risk
- Experience with workouts and restructures, collection litigation, receiverships, bankruptcy, and judicial and non-judicial real estate foreclosures
- Experience in OREO management
- Experience in SBA workouts, including thorough understanding of SBA Standard Operating Procedures, completion of 10-Tab packages, file wrap-ups, preparing a Litigation Budget, and submitting Offer in Compromise
- Underwriting and management skills for commercial and industrial loans, real estate loans, lines of credit, SBA and ABL loans, secured and unsecured loans
- Familiarity with legal issues involving distressed loans, including bankruptcy actions, foreclosures, performance claims, and collateral collection remedies
- Strong negotiation, relationship management, analytical, organizational, and problem-solving skills
- Advanced proficiency in Excel and loan servicing systems
- Excellent written and verbal communication and time management skills
- Ability to perform the essential physical functions of the position, including frequent sitting and occasional lifting/carrying of 20 pounds or less
Benefits
Comp & perks- Comprehensive Medical, Dental, and Vision Insurance
- Generous Paid Time Off
- Birthday Day Off
- 12 Paid Company Holidays
- 401(k) Match
- FSA and HSA
- Paid Life Insurance
- Paid Disability Insurance
- Pet Insurance
- Employee Assistance Program (EAP)
- Professional Development Courses
- In Office Provided Snacks and Drinks
- Gym Facilities (LA & Tustin/CEC Offices)
- In Office Engagement Activities
