Incident Manager

Lendistry

. Serve as Incident Manager for security and operational incidents, holding full command and control over response activities .

Posted 9/20/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $118,300 - $136,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in incident management, including the development and execution of Incident Action Plans (IAPs) and compliance with SOC 2 and ISO/IEC 27001 standards. Proven ability to lead cross-functional teams during security incidents while maintaining regulatory compliance and effective communication with stakeholders.

Highest-signal resume keywords

Incident ManagementSOC 2 ComplianceISO/IEC 27001 KnowledgeKPI DevelopmentIncident Commander Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ResponseRisk ManagementGRC DocumentationPost-Incident ReviewsControl MappingRisk AssessmentsAudit-Ready DocumentationIncident Response PlansIAP TemplatesMetrics Tracking

Soft Skills

Strong Written CommunicationDecision-Making Under PressureTeam LeadershipCollaboration with StakeholdersProblem-Solving

Certifications & Qualifications

ICS-100 CertificationICS-200 Certification

Industry Keywords

FintechFinancial ServicesGLBA Safeguards RuleCompliance ProgramsEmergency Services CoordinationPhysical Security ManagementSecurity OperationsRegulatory ExposureBusiness ContinuityTabletop Exercises

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Serve as Incident Manager for security and operational incidents, holding full command and control over response activities
Build, execute, and maintain Incident Action Plans (IAPs) with clear structure, ownership, and timelines
Make time-sensitive decisions under pressure while weighing safety, regulatory exposure, and business continuity
Lead post-incident reviews and drive corrective actions through closure
Run tabletop exercises and simulations to test playbooks and team readiness
Manage physical security incidents, including unauthorized access, safety threats, and facility disruptions
Coordinate with Facilities, HR, Legal, and local authorities during physical security events
Align physical security controls with cybersecurity, business continuity, and compliance programs
Coordinate technical responders and non-technical stakeholders throughout incidents
Direct Security Operations, Engineering, IT, Legal, Compliance, Communications, and Executive Leadership during the incident lifecycle
Engage law enforcement, emergency services, regulators, and vendors when required
Maintain response playbooks and escalation paths
Support SOC 2 Type I and Type II compliance, including control ownership, evidence collection, auditor coordination, and remediation tracking
Support ISO/IEC 27001 alignment, including risk assessments, Statement of Applicability support, and control mapping
Support GLBA Safeguards Rule obligations, vendor oversight, and risk documentation
Conduct risk assessments and control-effectiveness reviews
Support regulator, auditor, and customer due-diligence requests
Define and track incident response and compliance KPIs
Report metrics and program status to Executive Leadership
Maintain incident response plans, IAP templates, after-action reports, GRC documentation, policies, standards, procedures, risk register, control evidence, audit responses, remediation records, escalation matrices, and contact trees

Requirements

What you’ll need

3–5 years of experience in incident response, GRC, or risk management, preferably in a regulated environment such as fintech or financial services
Direct experience serving as Incident Commander or in a comparable incident leadership role, including running IAPs and post-incident reviews
Familiarity with SOC 2 and GLBA Safeguards Rule compliance programs
Working knowledge of ISO/IEC 27001
Experience building and tracking KPIs/metrics for incident response and compliance programs
Strong written documentation skills; comfortable producing audit-ready records under time pressure
Professional certifications such as ICS-100/200 preferred
Bachelor’s degree in Computer Science, Information Security, or related field, or equivalent experience/certifications
Ability to work in-office as part of the role’s regular schedule
Ability to perform the essential physical functions of the position, including frequent sitting, repetitive wrist motions, grasping, speaking, listening, close vision, and focus adjustment; occasional lifting/carrying of 20 lbs or less and other movement as required

Benefits

Comp & perks

Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Time Off
Birthday Day Off
12 Paid Company Holidays
401(k) Match
FSA and HSA
Paid Life Insurance
Paid Disability Insurance
Pet Insurance
Employee Assistance Program (EAP)
Professional Development Courses
In Office Provided Snacks and Drinks
Gym Facilities (LA & Tustin/CEC Offices)
In Office Engagement Activities