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Legal Assistant, Personal Injury – Health Law
Lerners LLP. Serve as a first point of contact for prospective and existing clients, including gathering information and assisting with client intake processes .
About the role
Key responsibilities & impact- Serve as a first point of contact for prospective and existing clients, including gathering information and assisting with client intake processes
- Answer phones and schedule calls, meetings, and appointments
- Communicate with clients, experts, service providers, and courts
- Open and close files and conduct conflict searches
- Maintain lawyers' calendars and an effective bring forward (BF) system
- Monitor active files and ensure compliance with applicable deadlines, court requirements, CMPA requirements, and practice-specific processes
- Prepare accounts, process payments and deposits, review accounts, and assist with billing-related matters and collections
- Organize and submit expense reports
- Draft correspondence, memoranda, and other documents from dictation, precedent materials, or lawyer instructions
- Compile, serve, and file motion records and other court documents
- Set up teleconferences, mediations, case conferences, settlement conferences, discoveries, and other meetings
- Conduct internet and background research to support files and ongoing matters
- Assist with preparing and organizing briefs, summaries, and other litigation materials, independently and with law clerks
- Maintain electronic and physical files, including scanning and uploading documents to iManage
- Provide proactive file support by identifying action items, tracking next steps, and escalating matters requiring lawyer review
- Collaborate with lawyers, law clerks, clients, experts, and third-party service providers to advance files efficiently
- Perform other duties related to practice administration
Requirements
What you’ll need- At least 3 to 5 years of experience, or more, as a Legal Assistant, preferably in a litigation role
- Experience supporting a Personal Injury (Civil Sexual Abuse) and/or Health Law (Defence) practice is considered an asset
- Deep familiarity with the Rules of Civil Procedure, particularly as they relate to service requirements and litigation deadlines
- Strong organizational, time management, and file management skills
- Keen attention to detail and accuracy
- Demonstrated ability to exercise sound judgment and work independently in a busy litigation practice
- Demonstrated ability to take a leadership role within a legal team, including coordinating workflows, monitoring file progress, and providing guidance and support to other legal support staff
- Proven ability to anticipate needs, prioritize competing demands, and proactively advance matters
- Strong analytical and problem-solving skills, including the ability to conduct research and synthesize information
- Strong client service skills and experience communicating with prospective and existing clients in a professional and empathetic manner
- Excellent verbal and written communication skills, with the ability to receive and incorporate feedback
- Ability to work both independently and collaboratively with lawyers, law clerks, and other members of a legal support team
- Strong work ethic and commitment to delivering high-quality work
- Experience managing files from intake through resolution is an asset
- Experience with technology and working in a hybrid environment
- Experience with ACL, Case Center, Justice Services Online (JSO), RelativityOne, iManage, OneDrive, and other legal technologies is an asset
Benefits
Comp & perks- Health, Extended Health, Dental and Vision care
- LTD insurance
- Life insurance
- Parking/Transit reimbursement
- RRSP matching program
- Eligibility for salary adjustments and/or performance-based incentive bonuses
- Paid Volunteer Time
- Referral Bonus
- Employee Assistance Program
- Hybrid work arrangement eligibility (3 days per week in office)
- Kids and Company partnership
- Training and continued support from the Learning and Development team