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Lessen

Director of Revenue Process and Technology

Lessen

. Define, document, and enforce standardized sales processes, lifecycle stages, and definitions across Sales, Marketing, and Customer Success .

Posted 11/10/2026full-timeUnited StatesLead💰 $150,000 - $165,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in defining and standardizing go-to-market processes across sales, marketing, and customer success, with a strong focus on data governance and technology stack management. Proficient in leveraging AI and automation to enhance revenue operations and drive organizational change.

Highest-signal resume keywords
Salesforce CRM ExpertiseAI And Automation ApplicationData Governance And ManagementChange ManagementGTM Process Standardization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisRevenue Productivity ReportingWorkflow RedesignProcess Adherence StandardsMaster Data ManagementAutomation ImplementationLead ScoringOpportunity DevelopmentForecastingPipeline Management
Soft Skills
Strong Communication SkillsProject ManagementChange Management
Tools & Technologies
Salesforce CRMLow/No-Code PlatformsRevenue Technology StackAI-Enabled ToolsData Integration Systems
Industry Keywords
SaaSTechnologyFacility ManagementReal EstateB2B Environment

About the role

Key responsibilities & impact
  • Define, document, and enforce standardized sales processes, lifecycle stages, and definitions across Sales, Marketing, and Customer Success
  • Identify funnel friction from lead generation through opportunity development, close, expansion, and renewal, and redesign workflows to remove manual, redundant, or inconsistent steps
  • Establish data quality, field-level, and process-adherence standards and implement governance to maintain data integrity
  • Deliver reporting and analysis for revenue productivity measures
  • Own the strategy and roadmap for Lessen’s revenue technology stack, with Salesforce CRM as the system of record
  • Partner with ProdTech, RevOps, Sales, and Marketing on architecture, data model, automation, and integrations between Salesforce and adjacent revenue systems
  • Lead evaluation, selection, and deployment of supporting GTM technologies, including low/no-code platforms
  • Lead Master Data Management and data governance across GTM sales systems
  • Drive technology-stack adoption through training, enablement, and change management; act as escalation point for usability and performance issues
  • Lead Lessen’s GTM evolution toward an AI-enabled operating model across forecasting, pipeline management, account expansion, and renewals
  • Identify and prioritize AI and automation opportunities, including lead routing, lead scoring, and next-best-action recommendations
  • Partner with IT/Data teams to evaluate and deploy secure, practical AI-enabled tools
  • Translate emerging AI and automation capabilities into a sequenced organizational roadmap

Requirements

What you’ll need
  • Bachelor’s degree in Business, Information Systems, Finance, Economics, or a related field
  • Demonstrated success in designing, standardizing, and scaling GTM processes across sales, marketing, and customer success
  • Deep, hands-on expertise with Salesforce CRM — architecture, automation, reporting, and data governance — with proven experience managing a broader revenue technology stack
  • Technical experience applying AI and automation (including AI agents and low/no-code platforms) to revenue operations, and managing data at scale in common front-office technology environments
  • Strong written and verbal communication skills, with experience transforming complex analysis into clear, actionable insights for senior leadership
  • Experience in SaaS, technology, or facility management and real estate-focused industries
  • Strong background in change management and project management
  • Experience in a matrixed, multi-service or multi-product B2B environment is a plus

Benefits

Comp & perks
  • Competitive compensation
  • Health, Dental, Vision, Life, Disability options
  • 401K retirement savings plan
  • Paid vacation, federal and floating holidays
  • Maternity/Paternity Pay
  • Career advancement opportunities
  • All the tools you'll need to be successful