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Digital Content Intern
Leukaemia Care. Conduct informal phone or Microsoft Teams interviews with patients, carers and family members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong written communication skills and the ability to engage with diverse individuals in a sensitive manner. Proficient in drafting and editing content for clarity and emotional impact while adhering to ethical standards.
Highest-signal resume keywords
Strong Written Communication SkillsExperience Interviewing PeopleAbility to Write in an Engaging StyleKnowledge of SEOComfortable Using Digital Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content WritingTranscriptionEditingStorytellingDigital Communication
Soft Skills
OrganisedInterpersonal CommunicationSensitivityTeam CollaborationCommitment to Diversity
Tools & Technologies
Microsoft TeamsAI-Assisted ToolsDigital Tools
Industry Keywords
HealthcareCharitiesPatient ExperienceCommunicationsJournalism
About the role
Key responsibilities & impact- Conduct informal phone or Microsoft Teams interviews with patients, carers and family members
- Help people feel comfortable and supported while sharing personal experiences
- Record and transcribe interviews using digital and AI-assisted tools
- Draft patient stories, website articles and case studies in plain English
- Edit content for clarity, accessibility and emotional impact
- Identify strong quotes, awareness messages and storytelling opportunities
- Organise and tag story content for future campaigns, media activity and fundraising
- Prepare stories for publication across digital channels with the communications team
- Ensure stories are accurate, respectful and approved by participants before publication
- Support wider digital communications activity
- Participate in team meetings and build productive working relationships
- Adhere to health and safety, fire regulations, and ethical and professional standards
- Promote equal opportunities and diversity within the charity
- Participate in ongoing learning and relevant training
Requirements
What you’ll need- Studying or recently graduated in communications, journalism, marketing, PR, English, media or a related subject
- Strong written communication skills
- Confidence speaking to people in a sensitive and professional way
- Ability to write in a warm, accessible and engaging style
- Organised and able to manage multiple conversations and deadlines
- Interest in healthcare, charities, patient experience or storytelling
- Comfortable using digital tools and willing to learn AI-assisted content workflows
- Experience interviewing people (desirable)
- Experience writing articles, blogs or social media content (desirable)
- Experience using transcription or AI writing tools (desirable)
- Knowledge of SEO or website content writing (desirable)
- Commitment to equality, diversity and inclusion
- Ability to participate in relevant training and team meetings
Benefits
Comp & perks- Annual leave of 36 days including 8 bank holidays (for full-time staff, pro-rata for part-time staff)
- Additional discretionary annual leave between Christmas and New Year
- Pension scheme with Aviva - employee contributions matched up to 7% of qualifying earnings
- Life Assurance of four times annual salary
- Employee Assistance programme
- Cycle to work scheme
- Enhanced sick pay
- Bereavement leave of up to five days paid leave
- Flu jab for employees ineligible to receive a free one on the NHS
- Free onsite parking at the offices in Worcester (if applicable)
- Induction training and ongoing training
- Ongoing support and guidance throughout the internship
- Flexible working arrangements
- Mentoring and support from experienced charity communications professionals
- Published portfolio work
- Real-world communications and interviewing experience
- Experience creating content for a national charity
- Exposure to digital storytelling, awareness campaigns and patient communications
- Experience using AI tools in a communications setting
- A strong portfolio of written content and patient case studies